Verizon FIOS and VoiceWing switch over question

Posts: 1 · New Forum Member Joined: Nov 11, 2006 Posts: 1

iam currently a verizon fios tv/internet customer in long island, new york ... i currently have verizon voicewing but thinking of switching over to vonage ... i have two questions:

1) can i switch over to vonage and carry over my number since im technically not a DSL customer and therefore do not require to have a POTS assign to me

2) anyone port over their number from verizon voicewing and what is your experience (good or bad)?

thanks!

Posts: 3 · New Forum Member Joined: Nov 09, 2006 Posts: 3

altern8 wrote:

iam currently a verizon fios tv/internet customer in long island, new york ... i currently have verizon voicewing but thinking of switching over to vonage ... i have two questions:

1) can i switch over to vonage and carry over my number since im technically not a DSL customer and therefore do not require to have a POTS assign to me

2) anyone port over their number from verizon voicewing and what is your experience (good or bad)?

thanks!

Make sure you do your research before switching. I'm actually just getting ready to go the other way... drop Vonage and go to VoiceWing (or go all wireless). It's a sad day when your cell phone is considered better quality than your regular phone service.

Inbound calls on Vonage have gotten so choppy it is basically unusable. I get a call, look at the caller ID (if it shows, and often, it does not), and tell the caller I will call them back. This is a typical daily routine. I've got 15/2 FIOS and the Vonage quality is horrible.

If your current service is working well, the sound is consistently clear in both directions and the price is about the same, keep it. From what I've been able to see, the VoiceWing pricing is about the same as Vonage (now), about $75-$80 per month for 3 lines.

Personally, I still think the carriers are messing with competitive VoIP by rate limiting or forcing jitter on the lines but at this point... if the price is the same and the service is better, I'm switching. I have to... I need the darn phone. Vonage really needs to work harder at finding out why these kinds of problems exist but they don't seem to care that much.

Again, do your research and look for other folks in your general area. The experience in your parts may be better.

Posts: 3 · New Forum Member Joined: Dec 23, 2006 Posts: 3

I currently have Vonage and FIOS without phone service from Verizon. I have the 15/2 w/5 static IP, FIOS package and two Vonage lines. It's works flawlessly, I've never had any call quality issues and I consider myself a heavy bandwidth user as I run a webserver, dns server and email server on the same connection.

Mike
Visit My-PC-Help.com for free computer tutorial videos.