Following up on a previous post, when I cancelled Vonage on Oct 9, I immediately (within 30 seconds) received an email that said I hadn't returned the box and wasn't eligble for a refund.
I returned the box, manuals, packaging materials and everything else I could think of. Vonage confirmed receipt on Oct. 20, which is around 11 days after cancellation.
According to my Vonage statement, on the 20th I was issued a credit of $0.00.
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