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venice
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PostPosted: Thu Nov 09, 2006 3:30 am    Post subject: Garbled Audio Reply with quote Back to top

I have recently moved to Macau. Currently I am staying in a hotel. I plugged my linksys pap2 phone adapter directly into their data port. (not using a router) I received dial tone immediately When I place a call it is garbled on both ends. I have changed my bandwidth settings from high to med then to lo, with no change in audio. I did a Voip speed test. The results are below. I will be moving into my apartment at the end of the month. There is only one internet service provider in Macau. (CyberCTM) they offer a variety of broadband service. Ranging from 3m download 512k upload to 8m download 512k upload. Please advise me with the best service that will work with my Vonage. If anyone could help me with the problems I am having it would be greatly appreciated. I did not bring a router with me. should I purchase one and see if that solves my problem?


Vonage Voip Analysis
Given your current Internet speeds, we estimate that your Internet connection can support a maximum of 2 simultaneous high quality Vonage® Voip connections.

My Results
Download 1,870,320 bps
Upload 206,928 bps
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RTT 262 ms
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che
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PostPosted: Thu Nov 09, 2006 5:43 pm    Post subject: hmmmm Reply with quote Back to top

hmmm...my best suggestion for you is to call TS advanced
heres the number:
1-888-312-8972

notify us if its now working great Wink

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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Nov 09, 2006 8:57 pm    Post subject: Re: Garbled Audio Reply with quote Back to top

venice wrote:
There is only one internet service provider in Macau. (CyberCTM) they offer a variety of broadband service. Ranging from 3m download 512k upload to 8m download 512k upload. Please advise me with the best service that will work with my Vonage. If anyone could help me with the problems I am having it would be greatly appreciated. I did not bring a router with me. should I purchase one and see if that solves my problem?


Well, the first thing that I notice is that you're not getting anywhere near the minimum performance that you cite above, according to the test. Even the service that you're getting should, however, be adequate for Vonage.

Please re-run the Voip test. Then go to the advanced tab and post everything you see there.

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