Vonage Tool Bar error

Posts: 1162 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1162

I am using Firefox 2.0 and I installed the Vonage Tool Bar. The used minutes doesn't work, when I click on it I get the error page not found. The voicemail button works though, has anyone else tried this with success?

Posts: 27 · Vonage Forum Junior Joined: Jun 08, 2005 Posts: 27

I have Firefox 2.0 installed. The used minutes button and functionality works perfectly for me.

I had the Vonage Toolbar installed prior to upgrading to Firefox 2.0.

Posts: 1162 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1162

You are in the states though right? I am in Canada, and it isn't working for me.

Posts: 27 · Vonage Forum Junior Joined: Jun 08, 2005 Posts: 27

educate me. why would location or residency affect the functionality of the application?

Posts: 476 · Posted: Wed Nov 08, 2006 10:16 pm Post subject:

In Canada a minute is only 57 seconds so there's probably some bug in the conversion routines.

Posts: 1162 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1162

When I look at my bill and usage online I have to go to vonage.ca and if in the states would go to vonage.com. When I press the button this is the error:

Page not found. please go to vonage.com home page and look for the links to the information you want.

When I click the button this is the link it takes me to:

https://secure.vonage.ca/vonage-web/billing/index_did.htm

That is why I don't think this works for Vonage Canada users.

Posts: 476 · Posted: Sat Nov 11, 2006 11:31 am Post subject:

Whoever wrote that toolbar code needs to change that link to:
https://secure.vonage.ca/vonageca-web/billing/index_did.htm

Posts: 1162 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1162

When you press the button it already goes to
https://secure.vonage.ca/vonage-web/billing/index_did.htm

they need to take out the did at the end.

I am on unlimited myself just curious to see how much I am using.