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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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roscopco
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Posts: 1326

PostPosted: Wed Nov 08, 2006 9:22 pm    Post subject: Vonage Tool Bar error Reply with quote Back to top

I am using Firefox 2.0 and I installed the Vonage Tool Bar. The used minutes doesn't work, when I click on it I get the error page not found. The voicemail button works though, has anyone else tried this with success?
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muldrec
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Joined: Jun 08, 2005
Posts: 26

PostPosted: Wed Nov 08, 2006 9:30 pm    Post subject: Reply with quote Back to top

I have Firefox 2.0 installed. The used minutes button and functionality works perfectly for me.

I had the Vonage Toolbar installed prior to upgrading to Firefox 2.0.

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roscopco
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PostPosted: Wed Nov 08, 2006 9:45 pm    Post subject: toolbar in Canada Reply with quote Back to top

You are in the states though right? I am in Canada, and it isn't working for me.
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muldrec
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PostPosted: Wed Nov 08, 2006 10:10 pm    Post subject: Reply with quote Back to top

educate me. why would location or residency affect the functionality of the application?

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DN: 4.22 Mbps; UP: 308 kbps; Burst: 496 kbps
QoS: 99%; RTT: 4548ms; Max Pause: 61ms
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blakadher
Vonage Forum Evangelist
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Joined: Dec 23, 2005
Posts: 476
Location: Vancouver, WA

PostPosted: Wed Nov 08, 2006 10:16 pm    Post subject: Reply with quote Back to top

In Canada a minute is only 57 seconds so there's probably some bug in the conversion routines.

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roscopco
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Posts: 1326

PostPosted: Thu Nov 09, 2006 6:19 am    Post subject: vonage site Reply with quote Back to top

When I look at my bill and usage online I have to go to vonage.ca and if in the states would go to vonage.com. When I press the button this is the error:

Page not found. please go to vonage.com home page and look for the links to the information you want.

When I click the button this is the link it takes me to:

https://secure.vonage.ca/vonage-web/billing/index_did.htm

That is why I don't think this works for Vonage Canada users.
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blakadher
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Joined: Dec 23, 2005
Posts: 476
Location: Vancouver, WA

PostPosted: Sat Nov 11, 2006 11:31 am    Post subject: Reply with quote Back to top

Whoever wrote that toolbar code needs to change that link to:
https://secure.vonage.ca/vonageca-web/billing/index_did.htm

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roscopco
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Joined: Nov 08, 2006
Posts: 1326

PostPosted: Sat Nov 11, 2006 11:41 am    Post subject: will it ever be changed Reply with quote Back to top

When you press the button it already goes to
https://secure.vonage.ca/vonage-web/billing/index_did.htm

they need to take out the did at the end.

I am on unlimited myself just curious to see how much I am using.
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