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cust2005 Posted:
I was having
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either: ring
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salytwo Posted:
Hello, I started
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Setting these
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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage UK
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GTK_UK
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Vonage Forum Associate


Joined: Nov 02, 2006
Posts: 10

PostPosted: Sat Nov 04, 2006 9:46 pm    Post subject: Recommended Handset ??? Reply with quote Back to top

Just wondering which Vonage handset people are using and if they are any good ?

Anyone care to give any feedback on what they're using good or bad ?

Thanks.
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che
Vonage Forum Master
Vonage Forum Master


Joined: Oct 15, 2006
Posts: 226

PostPosted: Mon Nov 13, 2006 8:13 pm    Post subject: eh Reply with quote Back to top

general answer : any touch-tone handset will do. Wink
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readinm
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Joined: Sep 10, 2006
Posts: 37

PostPosted: Tue Nov 14, 2006 7:07 am    Post subject: Reply with quote Back to top

I disagree Che Smile

Vonage have admitted that not all touch tone phones are compatible with their service for the Caller ID feature. I'm using a Freetalk branded touch-tone phone (I'm an ex-Freetalk customer who moved to Vonage and not able to determine the original manufacturer of the handset) which works well with BT for Caller ID (and worked with Freetalk), but wont work with Vonage for Caller ID and they have given up trying to get this working.

Their advice is if you are buying a handset, keep the reciept and take it back to the shop if it doesnt work.
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GTK_UK
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Joined: Nov 02, 2006
Posts: 10

PostPosted: Tue Nov 14, 2006 11:09 am    Post subject: Reply with quote Back to top

Im getting an outbound caller ID problem with my Panasonic dect, Vonage have acknowledged the problem is with them and have said 'they are working on resolving the issue'...

If anyone is using a decent dect, that currently works with caller ID BOTH ways do let me know what it is as I may try that too.

Cheers.
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readinm
Vonage Forum Junior
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Joined: Sep 10, 2006
Posts: 37

PostPosted: Tue Nov 14, 2006 12:10 pm    Post subject: Reply with quote Back to top

I believe outbound caller ID is a function of the exchange dealing with the call rather than the handset, otherwise all your phones would need to support it. The issue with outgoing caller ID must be between Vonage and the recieving network.

The problem I have with incoming caller ID is down to incompatibility between the caller ID systems that my phone supports (which include but are not limited to those used by BT and the Voip provider 8x8) and that used by Vonage, which Vonage are not able to and/or willing to resolve for me (and have recommended buying a compatible handset without giving any information on what handsets are tested for compatibility).

I know that my BT Studio handsets work fine with Vonage with Caller ID.
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che
Vonage Forum Master
Vonage Forum Master


Joined: Oct 15, 2006
Posts: 226

PostPosted: Tue Nov 14, 2006 12:56 pm    Post subject: i didnt know that.. Reply with quote Back to top

wow! i didnt know that..i was informed otherwise Embarassed
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darlo
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Joined: Oct 15, 2006
Posts: 15

PostPosted: Tue Nov 14, 2006 7:10 pm    Post subject: Reply with quote Back to top

Nice to see it's not just me who has had no luck yet Cry Somebody help us UK bods with the caller ID issue!
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readinm
Vonage Forum Junior
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Joined: Sep 10, 2006
Posts: 37

PostPosted: Wed Nov 15, 2006 4:42 am    Post subject: Reply with quote Back to top

For info, although I think I've posted this elsewhere, and not sure how useful this info is (I doubt whether the average sales person in a UK electrical shop will understand this) a phone needs to support the ETSI FSK With PR(UK) caller ID method.
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bassplayer
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 17, 2005
Posts: 76

PostPosted: Wed Nov 15, 2006 7:10 am    Post subject: Reply with quote Back to top

I recently bought the first ever DECT phone I've ended up liking. Its the BT Esprit 1250. Seems to work ok with Vonage.
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darlo
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Joined: Oct 15, 2006
Posts: 15

PostPosted: Wed Nov 15, 2006 1:39 pm    Post subject: Reply with quote Back to top

We shelled out £80 for a twin handset phone a year or two ago that works fine on Telewest. I will not buy another set of phones under principle. Razz
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