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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


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blindpete
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PostPosted: Fri Nov 03, 2006 1:29 pm    Post subject: Busy Signal in background of calls Reply with quote Back to top

Somewhat faintly in the background of all my calls I hear a busy signal. This has been going on for about a month and its beyond irritating. I have checked the wires, reset the box, no help. I even turned my sound quality down to hald way point (I can not recall the quality description but it is the setting in the middle).

I have a cable connection w/ pleanty of band width. I use a linksys RTP300.

Any ideas?
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Steve48
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PostPosted: Fri Nov 03, 2006 5:02 pm    Post subject: Reply with quote Back to top

Are you using house wiring or is your phone plugged directly into the RTP300? Is the phone cordless or wired?

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blindpete
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PostPosted: Fri Nov 03, 2006 5:14 pm    Post subject: Reply with quote Back to top

happens either way.

Vonage customer care had me reset the voice settings of the router to factory default and NOW there is a tremendous hiss.

I have to admit I am pretty close to dropping Vonage service. I have had it nearly a year and the last three months has been one problem after another.
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blindpete
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PostPosted: Fri Nov 03, 2006 7:35 pm    Post subject: Reply with quote Back to top

Now the hiss is gone but connection cycles from:
loud click
dial tone
nothing

This cycle repeats every 2 seconds
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blindpete
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PostPosted: Fri Nov 03, 2006 7:49 pm    Post subject: Reply with quote Back to top

And yes its a corded phone plugged directly into the box.
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Steve48
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PostPosted: Fri Nov 03, 2006 7:51 pm    Post subject: Reply with quote Back to top

Looks like there's no easy answer here. Please post the technical details listed in the sticky message at the top of the forum. Let's see if there's anything there that will help us.

Did you ever have good Vonage service using your current ISP?

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blindpete
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PostPosted: Fri Nov 03, 2006 8:08 pm    Post subject: Reply with quote Back to top

Thanks for your help, ther service worked fine for 7 months then last two months I have had spotty performance until now its just kaput.

I've put in multiple support requests, and got no where fast. Its 8PM on FRI, I've been at this since 3PM and I am done with it.

thanks for your help.
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blindpete
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PostPosted: Fri Nov 10, 2006 8:09 pm    Post subject: Reply with quote Back to top

I don't like to leave a thread unresolved.
After 4 days, re-wired jacks, new lines to jacks, reset equipment, rested eqp for several hours and then reset equipment, tech support finally decided that I had a failed device (RTP300) and replaced it. So it total I was out a week, with the new device it was working in 10 minutes.

It cost $7 to ship the failed device back to them. I have asked for credit for the shipping and 25% of the monthly fee for loss of service. I expect to get nothing, but one can dream.

Anyhow it was a failed device, it only took lots of hours and several tech support calls before they would admit it.

I should also say, I was easliy able to to FWD all my calls to my cell phone via the website. So i never missed a call the entire time. I hate to sound so bitter it was just a rough 7 days.
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Steve48
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PostPosted: Sat Nov 11, 2006 9:34 am    Post subject: Reply with quote Back to top

Well, it's nice that it finally got resolved. Sorry you had a bad time of it.

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