A friend of mine recently joined Vonage and wasn't getting the newsletter from them---not the one from the forum. He received the following email from Vonage which I thought was strange. I thought this forum had no official connection with Vonage?
I am a member of vonage-forum, but do not receive the Vonage newsletter.
Thank you for contacting Customer Care.
We understand from your email that you would like to receive the Vonage newsletters.
We would like to inform you that you need to become the member of Vonage forum in order to receive the newsletters from us. Once you register your name, you will receive the updates through your email. For more information, please visit the link given below:
If you have any questions now or in the future Vonage Customer Care is eager to assist you 24 hours a day, 7 days a week. Please visit our help center at http://www.vonage.com/help.php or send us an email from our Contact Us page at http://www.vonage.com/help_contactUs.php. You can also call us Toll Free at: 1-VONAGE-HELP 1-866-243-4357.
_________________ Vonage user since January 2005 ISP: Verizon FIOS 15 Mbps down / 2 Mbps up Router: Actiontec M1424WR Vonage ATA: PAP2 Phone: Uniden TRU-8860
_________________ Have Questions? Need to speak to Vonage before signing up? Call: 1-888-692-8074 Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
Hey Dan, I sure hope that some wayward CSR or TSR that hangs out here didn't ASSUME that this was an official board and is putting that out as fact to customers. Maybe you should set them straight?
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