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jay723
New Forum Member

Joined: Oct 20, 2006
Posts: 6

Posted: Sat Oct 21, 2006 10:26 am Post subject:

I have one splitter.

I did a Ping Plotter test and at hop 2 was getting 100% packet loss. It seems that hop 2 is the cable modem. If I remove the Vonage adapter, hook the pc up directly to the cable modem and run a Ping Plotter test I get 100% packet loss on hop 1. Could the modem be at fault?

Last edited by jay723 on Sat Oct 21, 2006 10:30 am; edited 1 time in total

GraysonPeddie
Vonage Forum Senior

Joined: Feb 04, 2005
Posts: 142
Location: Tallahassee, FL 32310

Posted: Sat Oct 21, 2006 10:28 am Post subject:

I'd like to suggest you contact Comcast.

_________________
I'm hearing and visually impaired.

Left Vonage for another service.

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