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Anish
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PostPosted: Mon Nov 27, 2006 3:32 pm    Post subject: Can't receive calls - Verizon FIOS Actiontec MI424WR Reply with quote Back to top

Thanks for that info, will definitely try that...
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peterdeal
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PostPosted: Wed Dec 06, 2006 4:32 pm    Post subject: FiOS Actiontec MI424WR works fine with Vonage Reply with quote Back to top

I have had no issues, my setup is simpler:
FiOS > Actiontec MI424WR > Motorola V2142

I enabled the QoS prioritization and traffic shaping to ensure that the V2142 box gets priority and bandwidth.

Using two computers, I downloaded and uploaded 40MB files simultaneously with no compromise in voice quality on two Vonage lines.
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lukemccain
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PostPosted: Wed Dec 06, 2006 6:09 pm    Post subject: Reply with quote Back to top

koernerm wrote:
I too switched from Comcast to Verizon FIOS and after a little tinkering got the recommended setup working: Provider network -> Vonage Adapter (Motorola VT1000) -> Verizon Router (Actiontec MI424WR). The key is that the Verizon network uses the MAC address of the Router to identify the correct user.

So basically to get this setup working you need to take the MAC address from the Broadband Connection (Ethernet) Properties of the Actiontec and plug it into the MAC address override of your Vonage adapter. Then take the Ethernet that comes from your fiber termination box and plug it into the WAN port of the adapter, and from the adapter LAN port to the Actiontec WAN port.

If you use DMZ setup you will need to make sure to have the same settings on the adapter as well as on the Actiontec. Also good to know is that you will not even need to use the Actiontec router at all if you already have the Linksys with build in wireless and 10/100 ports.

My setup works well and in this configuration I have the benefits of good quality phone calls since the Motorola Adapter handles the QoS.

My setup: Verizon FIOS -> [WAN] VT1000 [LAN] -> [WAN] MI424WR [LAN] -> [LAN] D-Link DI514 [Wireless b] and [LAN] D-Link DI-704P [Network print server]
I use the 514 to extend the wireless and the 704 to make my color printer available to all devices without the need of switching on the host PC.


Are there any problems that will show up if the Vonage adapter is placed ahead of the Actiontec router? Will the Actiontec QOS work for Vonage if the Vonage adapter is placed behind the Actiontec router?
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lukemccain
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PostPosted: Wed Dec 06, 2006 6:34 pm    Post subject: Re: FiOS Actiontec MI424WR works fine with Vonage Reply with quote Back to top

peterdeal wrote:
I have had no issues, my setup is simpler:
FiOS > Actiontec MI424WR > Motorola V2142

I enabled the QoS prioritization and traffic shaping to ensure that the V2142 box gets priority and bandwidth.

Using two computers, I downloaded and uploaded 40MB files simultaneously with no compromise in voice quality on two Vonage lines.


My setup is similar to yours. What settings did you use for QOS?
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koernerm
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PostPosted: Fri Dec 08, 2006 8:50 am    Post subject: Reply with quote Back to top

lukemccain wrote:
Are there any problems that will show up if the Vonage adapter is placed ahead of the Actiontec router? Will the Actiontec QOS work for Vonage if the Vonage adapter is placed behind the Actiontec router?


Up to this point I have not seen any issues in the way I set it up - HOWEVER I do understand that:
1. with FIOS TV (that we should be getting soon) the VT adaptor most definitely will be overwhelmed and not keep up with the throughput requirements (which will require to move it behind the Actiontec) - this is why Verizon choose the powerful Actiontec router (overkill for simple internet access) - and
2. Vonage changed their recommendation and now suggests to hang the adaptor of the broadband router and no longer as the first device after your cable, DSL or Ethernet handoff. The VT adaptors are simply not powerful enough to keep up with today's throughput demands.

So I too would love to get my hands on the QoS settings for the MI424WR that "peterdeal" has set up. Thanks
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peterdeal
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PostPosted: Tue Dec 12, 2006 12:11 pm    Post subject: Actiontec QoS settings Reply with quote Back to top

Here are the QoS settings I use on my Actiontec with VZ FiOS.

Go to the QoS tab.
Select Traffic Priority on the left menu.
QoS Input Rules.
All Devices - Add.
Source Address - Specify Address
Add.
Add.
Network Object Type: MAC Address
Enter the MAC address from your Vonage adapter, select OK.
Check box to Set Priority, select 7-High
When should rule occur? Always.
Select OK.
Repeat for QoS Output Rules.

Select Traffic Shaping on the left menu.
Network (Home/Office) - Add.
Tx Traffic Shaping Bandwidth: enter about 80% of your download bandwidth (mine is 14725 Kbps).
TCP Serialization: Enabled.
Maximum Delay: 60 ms
RX Traffic Policing Rx Bandwidth: enter about 80% of your upload bandwidth (mine is 1520 Kbps).
Select OK.
Select OK.

Traffic Priority is when the router processes certain packets before others, here we are setting it up to process any packet to or from the Vonage box before any other packet (like email, IM, games, internet surfing).

Traffic Shaping is when the router restricts the bandwidth used so that Verizon's port buffer does not get filled and overflow (which causes lost packets, jitter and delay).

You can also enable QoS settings for Skype, games, SIP phones, etc from any device on the network by enabling priority for certain protocols. The router's online manual has a some info of how to do this.

Make sure you test your bandwidth after doing these changes to make sure your bandwidth is still good. An easy mistake is to swap your upload and download bw's. Test it at:

http://www.vonage.com/help.php?article=497
http://speakeasy.net/speedtest/

You should also email a huge file like 10M or more, while talking to someone. If they can't hear you then something is wrong.

Best of luck!
Pete
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TuneGuy
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PostPosted: Mon Dec 18, 2006 7:42 am    Post subject: Thank YOU! Reply with quote Back to top

Thank you, thank you, thank you koernerm for the information on putting my Linksys RT31P2 outside the FiOS Actiontec router and cloning the MAC address of the Actiontec into the Linksys. It cured all my Voip problems instantly after all the instructions on port forwarding failed. I use voip.com, but my symptoms were the same as the others here.

For the less technically inclined, here are some directions assuming your PC is set up as Verizon left it; your phone adapter is connected between your PC and the Actiontec router (downstream of the Actiontec):

1. First, if you don't know what URL numbers to put in the address of your browser to access your phone adapter, Google it. You will need it later. Then, without changing any cables yet, open a browser window and enter 192.168.1.1. Log into the Actiontec router. If you still have the default login and/or password, type "admin" in the username field and "password" in the password field (without the quotes). It is a good idea to enter your own password. You will find access to this on the "Main" page under My Router. When you are finished, login again. Write down your password.

2. Click on the System Monitoring icon.

3. Look beside "Broadband MAC Address." Write down the MAC address you see there. This is the Actiontec's MAC address. The colons are just to help you read it more easily and can be omitted or replaced with spaces. The letters are not case sensitive.

4. Click the Logout tab at the left.

5. Remove from the Actiontec router the ethernet cable going to your PC. Insert that connector into one of the LAN ports in the back of your Phone Adapter, in my case a Linksys RT31P2.

6. Reboot your PC. Open a browser window and type in 192.168.15.1 (for my Linksys RT31P2 phone adapter), or whatever the address is to access your phone adapter. Login with admin and admin, default username and password.

7. Click the Setup tab found near the top. Just under the Setup tab click on MAC Address Clone.

8. Change the Disable setting to Enable.

9. Enter into the now-available field, the Actiontec's MAC address that you wrote down in Step 3.

10. Click Save Settings. Close browser. Shut down PC.

11. Unplug from electricity both the Actiontec and Linksys boxes. Unplug from the Linksys phone adapter's LAN port the ethernet cable running to your PC. Plug it into an open LAN port on the Actiontec.

12. Unplug the incoming ethernet connector (this is in a wall plate in my house). Connect it to one of the LAN ports on your Linksys phone adapter. Leave the other end in the WAN port of your Actiontec router.

13. Remove from the Actiontec LAN port, the connector of the cable that runs to your Linksys phone adapter's WAN port. Plug it into the wall. Leave the other end in the phone adapter's WAN port. Now you should have Internet > phone adapter WAN, and phone adapter LAN > Actiontec WAN.

14. Plug into electricity only your Linksys phone adapter and wait about a minute for it to finish booting. Then plug in the Actiontec. Wait again. Now turn on your PC.

15. Test your Voip line to confirm it works, both incoming and outgoing. Check for Internet access from your PC.

16. Jump up and down.
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dbullock
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PostPosted: Wed Feb 07, 2007 1:15 pm    Post subject: Reply with quote Back to top

peterdeal, thank you for your settings! That worked perfectly for me. It was quite annoying to have such poor voice quality on a 30Mbps/5Mbps FiOS connection.

Thanks!
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