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ktobiano
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Posts: 16
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PostPosted: Wed Oct 18, 2006 12:46 am    Post subject: Mulitple lines - need different hook up locations Reply with quote Back to top

I have two phone lines and one fax line.

The fax line is on it's own seperate Vonage modem and the two phone lines are on another Vonage modem.

When I connect the Vonage modems together and then connect them to the dsl modem, all is fine except my cordless range is limited due to the construction of the house and the location of the office. I cannot move my office which is where the fax line needs to be. Which means the dsl modem needs to be there as well.

I have a second dsl modem. I took the two phone line Vonage modem and moved it to a better location where the cordless range would provide the most coverage. That's when I learned the hard way that two dsl modems on one dsl line doesn't work.

Since I have two phone lines (one business and one home), rewiring the house isn't an option because I'd only be able to plug in one or the other phone line.

How do I fix this issue? Any ideas would be greatly appreciated since Vonage hasn't got a clue. They actually told me that if I had a second dsl modem that I would be able to plug my second Vonage modem into the second dsl modem and all would be fine.

I'm sick of Vonage but I'm stuck with them. If I switch back to Qwest I will lose my business number since Vonage couldn't get a number from my little town and had to pull a prefix from the closest bigger town. Already spent a fortune on new business cards, letter head, etc.

HELP BEFORE I GO OUT OF MY MIND!!!

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navydavy2001
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PostPosted: Wed Oct 18, 2006 5:47 am    Post subject: Reply with quote Back to top

Ok, here's what I would do. We know that the DSL modem, fax machine and at least one Vonage device has to stay in the office. Go get yourself a REAL router, like a WRT-54GL or such, and connect both Vonage devices to it. Now, connect the handset of your choosing to the business line, either cordless, corded, whatever, since I think you'll be in the office mostly when you need to use that. Second, set up the house wiring so that you can connect the residential line to the house wiring, and plug that Vonage device directly into a phone jack. You could even skip using an existing jack and get a wireless jack, just so you can move the corless residential phone wherever you wanted. You do have lots of options, some just require some effort, others require a little extra cash, and most require a little of both. Don't give up; once you get it all working you'll be happy you did it all yourself and didn't pay anyone to do it.

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ktobiano
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PostPosted: Wed Oct 18, 2006 11:24 am    Post subject: Reply with quote Back to top

Thanks for the try but that option isn't an option. The nature of my business does not keep me in the office. I need both lines and I need them available everywhere. What will the "Real" router do for me? I have a wireless actiontech as my main dsl modem.
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Steve48
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PostPosted: Wed Oct 18, 2006 6:49 pm    Post subject: Reply with quote Back to top

Most houses are actually wired for at least two lines, so you ought to be able to use house wiring for both. Is your house unusual in this respect?

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ktobiano
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PostPosted: Wed Oct 18, 2006 6:57 pm    Post subject: Reply with quote Back to top

There are two lines coming into the garage. All the phone jacks in the house are for one line, though.

I'm only paying for one dsl line so the other line would be dead.

Is there a way to split the dsl signal to go to both lines or something?
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Steve48
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PostPosted: Wed Oct 18, 2006 10:16 pm    Post subject: Reply with quote Back to top

Sorry, I misread your post. You probably do have two lines wired to each jack, but with the DSL using one pair, only one additional pair would be available to handle a Vonage voice line. If you don't like NavyDavy's wireless jack idea, it sounds like you're stuck. I think you'd be equally stuck with non-Vonage lines.

I gather that your DSL is naked; i.e., it doesn't include a voice line?

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ktobiano
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PostPosted: Wed Oct 18, 2006 10:34 pm    Post subject: Reply with quote Back to top

About the wireless jacks, in rethinking them, I'd purchase two base's and connect them to each one of my Vonage lines at the Vonage modems, then just plug the receivers into any outlet, correct?

Yep the DSL line is naked.
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Steve48
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PostPosted: Thu Oct 19, 2006 7:25 pm    Post subject: Reply with quote Back to top

Yes, I think that would work. Since you want two lines available everywhere, why not use wireless jacks for one and the house jacks for the other? Your house jacks do have two pairs running into them, don't they?

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Steve Gray
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ktobiano
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PostPosted: Fri Oct 20, 2006 12:15 pm    Post subject: Reply with quote Back to top

Yes there are two pairs....
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Steve48
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PostPosted: Fri Oct 20, 2006 3:22 pm    Post subject: Reply with quote Back to top

Sounds like a solution. One pair for the DSL, one pair for the house phone, and NavyDavy's wireless jacks for the business phone.

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