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Aprulse Posted:
bonjour tout
l'humanité je
voudrais des aides
pour blanchir les
dents.
...

In The Forum:
Vonage
Topic:
couronne dentaire tarif
On May 29, 2017 at 11:37:20

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


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djacks
New Forum Member
New Forum Member


Joined: Apr 14, 2005
Posts: 2

PostPosted: Mon Oct 16, 2006 9:27 pm    Post subject: Anonymous Call Rejection Reply with quote Back to top

This old chestnut has done the rounds now for well over a year and I wonder just how long we will have to wait for this feature to ever arrive.

I contacted Vonage support and got the standard canned email answer from their "Level2 support"...

"In response to your email, at this time we do not have an available
date to offer in regards to releasing the Anonymous Call Rejection
feature"

This is the stock answer that has been given for the past year.
I wonder when Vonage will actually sit up and listen to their customers - the folks that pay their wages.
Question
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EzCo
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jul 21, 2005
Posts: 533
Location: Southeastern PA

PostPosted: Mon Oct 16, 2006 9:59 pm    Post subject: Reply with quote Back to top

I hear your frustration regarding ACR, but I don't think it's really necessary to start another thread about it.

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djacks
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Joined: Apr 14, 2005
Posts: 2

PostPosted: Mon Oct 16, 2006 10:50 pm    Post subject: Reply with quote Back to top

I was simply letting folks know that I contacted Vonage "Customer" support TODAY and got that response..

If Vonage were to turn around and state that they have no intention of providing the feature that would be far preferable than simply stringing their customers along.

Due to their response and lack of concern over their customers, it seems the best thing I could do is vote with my feet.

Maybe when they start to lose customers in droves for lack of customer focus, maybe they will then do something..
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dheiy
Vonage Forum Master
Vonage Forum Master


Joined: May 23, 2006
Posts: 253

PostPosted: Tue Oct 17, 2006 8:51 am    Post subject: Reply with quote Back to top

haha..!!!
i think they're too busy with their
unresolved problems!!! kiddin.!!

it'll be there in the future, perhaps..!!!
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