Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage V-Phone & SoftPhone
Author Message
TFranke
New Forum Member
New Forum Member


Joined: Oct 07, 2006
Posts: 1

PostPosted: Sat Oct 07, 2006 5:33 pm    Post subject: Record X-Pro phone conversations Reply with quote Back to top

I have to conduct a couple of phone interviews and make reports out of them. In order not to miss anything important, I would like to record the conversations. I am using Vonage with X-Pro SoftPhone. I know about Arcosoft's Vonalink (Von@Link) solution. Is there any other solution?
View user's profile Send private message
vonalink
Vonage Forum Master
Vonage Forum Master


Joined: Jul 17, 2006
Posts: 260
Location: Ontario, Canada

PostPosted: Sun Oct 15, 2006 7:32 am    Post subject: Reply with quote Back to top

Since you have the SIP info, I assume that you can use any soft phone? If so, Counterpath free X-Lite 3.0 has built-in recording.

http://www.counterpath.com/index.php?menu=Products&smenu=xlite

_________________
www.vonalink.com Voip recording+
DialBridge, ScreenPop, SoloRecord, TeamRecord, TeamOnCall
for Windows, Mac OS X, Linux
View user's profile Send private message Visit poster's website
DJWildBill
Full Forum Member
Full Forum Member


Joined: Jun 19, 2006
Posts: 49
Location: Toms River, NJ USA

PostPosted: Sat Dec 09, 2006 2:35 pm    Post subject: X-Lite Reply with quote Back to top

I use Counterpath's X-Lite all the time with Vonage, record calls, and can even play audio files on my notebook speakers to play back recorded calls previously made.

_________________
Wild Bill
Fired by Vonage Tier II Technical Support while on Disability
34 yrs. in networking
Currently Disabled, VOIP/SIP/RTP/TCP Specialist, one of Vonage's Millions of Customers
Yes, I pay for my Vonage service!
View user's profile Send private message
tommymac
New Forum Member
New Forum Member


Joined: Dec 15, 2006
Posts: 5

PostPosted: Fri Dec 15, 2006 5:05 pm    Post subject: What's my SIP info Reply with quote Back to top

I'm hunting for a way to record calls off my Vonage softphone, as one of the main reasons I got it was to work remotely from my home office and I frequently need to record calls.

So, I know nothing! What's my SIP and how can I obtain it, so that I can use the Counterpath X-Lite softphone instead?
View user's profile Send private message
vonalink
Vonage Forum Master
Vonage Forum Master


Joined: Jul 17, 2006
Posts: 260
Location: Ontario, Canada

PostPosted: Fri Dec 15, 2006 6:09 pm    Post subject: Reply with quote Back to top

See

http://www.vonage-forum.com/ftopic4260.html

_________________
www.vonalink.com Voip recording+
DialBridge, ScreenPop, SoloRecord, TeamRecord, TeamOnCall
for Windows, Mac OS X, Linux
View user's profile Send private message Visit poster's website
DJWildBill
Full Forum Member
Full Forum Member


Joined: Jun 19, 2006
Posts: 49
Location: Toms River, NJ USA

PostPosted: Fri Dec 15, 2006 6:33 pm    Post subject: X-lite Softphone Setup w/Vonage paid softphone service Reply with quote Back to top

In order to get the Counterpath X-Lite phone to work with Vonage, please do the following:

1) Click on the Down arrow (top of the X-Lite Phone) then click on SIP Accounts.
2) If you already tried to create an SIP account left click on it to highlight it, then click on Properties
3) For the "Display Name" enter the name you would like to appear in the "Name" field of the recipients Caller ID display
4) Enter your "User Name" as your full Vonage Softphone number (including the '1') IE: 19995551212
5) Enter your "Password" by copying and pasting from your Vonage account. Vonage uses a horrible font that make '1's
look like 'l's.
6) For "Authorization Name", again enter your full Vonage Soft Phone number.
7) For "Domain" enter: sphone.vopr.vonage.net:5060
8 ) Click to the checkbox next to "Register with Domain and receive incoming calls"
9) Click the radio button beside "Target Domain"
10) In the textbox entitled "Dialing Plan" enter: #1\a\a. T;match=1;prestrip=2;

Click on the tab above that says "Voicemail", then do the following:
1) Click on "Check for Voicemail"
2) In the textbox entitled "Number to dial or checking voicemail" enter: sip:*123@vonage.net

Click on the tab above that says "Topology"
1) Click on "Discover Global Address'
2) Click on "Discover Server"
3) Click on "Enable ICE.
4) "USE XTUNNELS" should be set to "Never"

Click tab above entitled "Presence"
1) "Mode" select "Peer-to-Peer"
2) "Poll Time" set to: 300 seconds4
3) "Refresh Interval" set to: 3600 seconds

Click on tab above entitled "Advanced"
1) "Register Every" set to: 3600 seconds
2) "Min. Time" set to: 20 seconds
3) "Max. Time" set to: 1800 seconds
4) Click on "Send SIP Keep-Alives"
5) Click on "Use rport"
Nothing else should be set, "Enable Session timers" unchecked
Session Timer Preference: None

This should get X-Lite phone working beautifully.

Regards & Happy Holidays

_________________
Wild Bill
Fired by Vonage Tier II Technical Support while on Disability
34 yrs. in networking
Currently Disabled, VOIP/SIP/RTP/TCP Specialist, one of Vonage's Millions of Customers
Yes, I pay for my Vonage service!
View user's profile Send private message
tommymac
New Forum Member
New Forum Member


Joined: Dec 15, 2006
Posts: 5

PostPosted: Mon Dec 18, 2006 8:57 am    Post subject: Reply with quote Back to top

Thanks, Wild Bill!

I still can't get it going though, because I can't copy the Vonage password. Could you please provide more info on where I can obtain it to copy and paste into the the X-Lite phone's settings?
View user's profile Send private message
DJWildBill
Full Forum Member
Full Forum Member


Joined: Jun 19, 2006
Posts: 49
Location: Toms River, NJ USA

PostPosted: Mon Dec 18, 2006 10:53 am    Post subject: Getting your Softphone password Reply with quote Back to top

You have to go to www.vonage.com and login to your account.

At the Dashboard, click on FEATURES at the top of the screen.

Scroll down to the bottom left, you will see: Vonage Softphone.
Click on Manage Softphone Lines.

On the right side of the screen you will see Manage Your Softphone Lines.
a) Select your softphone number from the drop-down list, then
click on CONTINUE
b) On the next screen you will see your password.
c) Move your mouse over the left side of the password until the
ARROW becomes an 'I-Beam', hold down the left mouse button
while you move the mouse to the right to highlight the password.
d) On your browser click on EDIT/COPY
e) Open your X-Lite, go to the password section and paste,
by holding the CtrlKey and then pressing the 'V' key.

That will paste it for you.

Save your settings & everything should work for you.

Happy Holidays.

_________________
Wild Bill
Fired by Vonage Tier II Technical Support while on Disability
34 yrs. in networking
Currently Disabled, VOIP/SIP/RTP/TCP Specialist, one of Vonage's Millions of Customers
Yes, I pay for my Vonage service!
View user's profile Send private message
tommymac
New Forum Member
New Forum Member


Joined: Dec 15, 2006
Posts: 5

PostPosted: Tue Dec 26, 2006 8:07 pm    Post subject: Reply with quote Back to top

Wild Bill,

Calling out and recording works perfectly with the X-Lite configured as you instructed. But, I just discovered a problem with incoming calls--they default to the X-Pro software supplied by Vonage. How can I reconfigure things so that incoming calls default to X-Lite?
View user's profile Send private message
DJWildBill
Full Forum Member
Full Forum Member


Joined: Jun 19, 2006
Posts: 49
Location: Toms River, NJ USA

PostPosted: Wed Dec 27, 2006 11:33 am    Post subject: disable x-pro Reply with quote Back to top

All you need to do is to disable X-Pro from starting when windows starts.

The X-Pro install default is to run X-Pro automatically when windows starts.

Merely clicking on the X only minimizes X-Pro. You must set the options to disable auto start, and if X-Pro is running close it completely.

Regards

_________________
Wild Bill
Fired by Vonage Tier II Technical Support while on Disability
34 yrs. in networking
Currently Disabled, VOIP/SIP/RTP/TCP Specialist, one of Vonage's Millions of Customers
Yes, I pay for my Vonage service!
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New JasonApody
New Today 4
Yesterday 10
Total 99030

Who Is On Site
Visitors 111
Members 1
Total 112


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.69
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.74 Seconds and 540 Pages In The Last 60 Seconds
The Vonage VoIP Forum