I am new to Vonage, and looking for a way to get caller id w/Name and Number, I have tried almost all of the software that is discuss in this forum, but nothing seems to work. My Modem: Agere System PCI-SVP2PP Soft Modem.
Won't the developers of these software help you, since the problem is not likely a Vonage problem ?
Yes Telecom solution uses their own hardware, not your modem. Do you have their box ?
To confirm... Have your added a phone line splitter to the phone jack of your Vonage box so that one path goes to the phone and the other path goes to the computer modem or yes box ?
An alternative is our software product VONaLink SoloRecord. It does not use an analog modem at all to read caller ID. Instead, VONaLink reads network packets via an ethernet hub to get caller ID and record calls.
_________________ www.vonalink.comVoip recording+ DialBridge, ScreenPop, SoloRecord, TeamRecord, TeamOnCall for Windows, Mac OS X, Linux
Cajunnanci New Forum Member
Joined: Oct 06, 2006 Posts: 9
Location: Katy, Texas
I email Vonage about my caller id, and asked why I was only getting numbers, and not names. Believe it or not someone called me from Vonage ( I didn't not get his name). Bless his heart he did everything and still could not get names to come across, so I mentioned that alot of people in the Vonage forum uses Phonetray but I couldn't. First thing he asked me is "did I update my modem driver?" told him I have, HE directed to my manufactory site, lo and behold there was a update!! So, I downloaded the phonetray software once again, and it worked! He stay on the phone with me and I don't know who was more excited me or him!!
Nanci
GraysonPeddie Vonage Forum Senior
Joined: Feb 04, 2005 Posts: 142
Location: Tallahassee, FL 32310
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