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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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smiller
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Joined: Oct 05, 2006
Posts: 10

PostPosted: Thu Oct 05, 2006 2:45 pm    Post subject: iMac with a 2142- Phone Service But No Internet Connection Reply with quote Back to top

I have an iMac 10.2.8. I received my Motorola 2142 on Monday, hooked it up and the phone system worked very well, but I could never get online. My DSL modem showed to be connected. I called Embarq and they informed me that from their end it did appear that I was connected. After a couple of hours of talking to Vonage they decided that the 2142 was bad and sent me another. New box, same problem. I again went through four levels at Vonage and they are clueless as to why it won't work. They now want to send another box. Rolling Eyes

I spent an hour on the phone with Apple Support this morning. He had me make some changes and checked some things and his opinion is that that there is nothing wrong with the computer, but for some reason the computer refuses to recognize the router. Vonage swears that the one I have is correct for my Mac.

Has anyone experienced this problem with the Mac/Vonage hookup and have any idea where I can look? Thanks.
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kannan
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Vonage Forum Associate


Joined: Sep 30, 2006
Posts: 23

PostPosted: Fri Oct 06, 2006 6:26 am    Post subject: hi Reply with quote Back to top

hi,
check if u have connected ur modem in the internet port of 2142,if u have connected ur modem to the ethernet port the 2142 acts as a switch so either ur phone works or the computer works.and tell me what the lights on the 2142 r doing.
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smiller
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 05, 2006
Posts: 10

PostPosted: Fri Oct 06, 2006 6:58 am    Post subject: Reply with quote Back to top

Port from the DSL modem (reads 10/100M) runs to the blue port of the 2142 (internet port). Yellow port from the 2142 (ethernet) runs to the computer.
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sirkism
Full Forum Member
Full Forum Member


Joined: Aug 14, 2006
Posts: 51

PostPosted: Fri Oct 06, 2006 9:03 am    Post subject: Reply with quote Back to top

i don't know if you could do this on a mac (i don't know why not) but i'll post it anyway...

in windows when people have a phone and the internet is not working, try going to the local area connection properties and under the general tab-if you scroll down the list and find the "internet protocol (TCP/IP)" and select properties-under the DNS fields on the bottom try putting for the preferred dns, 4.2.2.2 and the secondary as 2.2.2.1

this is known to solve the issue. but i don't know where those options are on a mac computer, sorry.
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smiller
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 05, 2006
Posts: 10

PostPosted: Fri Oct 06, 2006 1:24 pm    Post subject: Reply with quote Back to top

Thank you for the replies. Apple support had me try the DNS fields suggestion, but that didn't work. A friend of mine suggested buying a NAT router and hooking it up like this:

[DSL Router] --- [NAT ROUTER] ---(Computer AND Vonage Box plugged into Router)

Since the computer seems to not want to recognize the Vonage device then this should keep them from talking to one another is what he has told me. If the new Vonage box that I am supposed to get on Monday doesn't work then this will be my next step.
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smiller
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 05, 2006
Posts: 10

PostPosted: Tue Oct 10, 2006 10:45 am    Post subject: UPDATE Reply with quote Back to top

Vonage sent me a third repacement box, this time a 2442. Everything now works as it should.
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