Red light on Phone Line 1

Posts: 414 · Posted: Thu Oct 05, 2006 5:45 pm Post subject:

Please, canibus stop adding to the misinformation in this thread. You are wrong. If you bothered to read what the OP or I wrote you would see that. He has a BLINKING red/orange light not a SOLID one. It IS in the manual as it is not a new feature, it is something that was supposed to work from the beginning and was just fixed to work properly by the latest firmware. I thought my post said that pretty clearly, but I guess I was mistaken. I have this device in my house as my primary Voip device and I work with Voip devices all day long at my job(including the VT2442), trust me when I say that the answer I am providing you is the correct one.

If you require further proof or confirmation as it appears me saying this is not enough for you please see: http://vonage.com/help.php?article=1088 and make note of this:

Phone 1-2 Solid red A phone line with a live PSTN dial tone is plugged into one of the phone ports. Note: The line must be removed and the device rebooted for the port to operate.
Phone 1 - 2 Blinking green Phone for that line is ringing
Phone 1 - 2 Blinking orange (may appear red) There is voicemail on that line

As you can see there is a difference between a solid red light and a blinking red light. As the original post states he has a blinking light. HE HAS VOICEMAIL.

Posts: 6 · New Forum Member Joined: Jul 05, 2006 Posts: 6

Thanks to everyone who replied. Sorry for the very late reply, but I've been very busy.

I called, the person who picked up said the same thing. Once you delete the voicemail, then the red/orange flashing light will go away.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

So did it?

Posts: 253 · Vonage Forum Master Joined: May 23, 2006 Posts: 253

additional infos on this topic

Motorola VT2442 - Lights
LED Action Condition

Power On - Green Voice Gateway powered on (plugged in), successfully registered. If a firmware upgrade was needed, it has been successfully completed.

Power, Phone 1-2 Blinking rapidly in unison Downloading a firmware upgrade. Do NOT unplug or disconnect while downloading firmware.

Phone 1-2 On - Green Phone for that line is on hook, registered with Vonage and ready for use

Phone 1-2 On - Red A live PSTN phone line is plugged into one of the phone ports. Note: The line must be removed and the device rebooted for the port to operate.

Phone 1-2 Blinking - Green Phone for that line is ringing or off hook

Phone 1-2 Blinking - Orange (may appear red) Voicemail waiting on that line

Phone 1-2 Off Phone line is not registered for service. You cannot use it for calls.

Internet On - Green Internet connection speed 100Base-T

Internet On - Yellow Internet connection speed 10Base-T
Internet Blinking Activity on the internet connection

Ethernet On - Green Ethernet connection speed 100Base-T

Ethernet On - Yellow Ethernet connection speed 10Base-T
Ethernet Blinking Activity on the Ethernet connection

Power Blinking or On - RED Problem with the voicemail gateway. Restart device (Login to device > Select "Tools" at top > Select "Restart on left" > Click "Restart") View Emulator.

Power 1 Blink (blink, pause, repeat) - Green During normal startup procedure, voice gateway powered on (plugged in)

Power 2 Blinks (blink, blink, pause, repeat) - Green During normal startup procedure, voice gateway retrieving IP address

Power 3 Blinks (blink, blink, blink, pause, repeat) - Green During normal startup procedure, configuration file downloading

Power 4 Blinks (blink, blink, blink, blink, pause, repeat) - Green During normal startup procedure, voice gateway connecting to the server

FYI...

Posts: 6 · New Forum Member Joined: Jul 05, 2006 Posts: 6

Yes the red light did stop. Thank you all for your help.

Posts: 253 · Vonage Forum Master Joined: May 23, 2006 Posts: 253

addition on this
also to remove that one just simply call the number, leave a message, retieve that message,delete it.