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I wish I didn't have a 9044 minute international charge
Vonage® VoIP Forum - Vonage News, Reviews And Discussion
»
VoIP Feature Wish List
Poll
Would you cancel your account if vonage erroneously tried to charge you $1700 every night for 3 weeks?
Yes
81%
[ 9 ]
Probably
0%
[ 0 ]
Maybe
18%
[ 2 ]
No
0%
[ 0 ]
Total Votes : 11
Author
Message
DerekN
New Forum Member
Joined: Oct 02, 2006
Posts: 6
Posted:
Mon Oct 02, 2006 7:31 am
Post subject: I wish I didn't have a 9044 minute international charge
Yeah, 9044 minutes. Can't believe it myself. Their system didn't disconnect a call, so I'm the lucky lottery winner with a bill over $1700 for last month.
I've been battling this for more than a week. From what I hear, It's going to be 2 more weeks that I've got to put up with an account in GRACE status so I can't call overseas. Every night, they try to charge me over $1700 to bring my bill current...what a crock. On top of it all, get this...they're going to change it to a 10 minute call instead of just getting rid of it. GREAT customer service...just great. Rock on
Vonage
, you guys are great
jia103
Vonage Forum Associate
Joined: Jun 17, 2005
Posts: 12
Location: Florida
Posted:
Sat Nov 04, 2006 2:12 am
Post subject:
Just curious... Did you get this issue resolved? Did they give you your money back?
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