Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Vonage Forum Associate
Vonage Forum Associate

Joined: Oct 05, 2005
Posts: 11

PostPosted: Wed Oct 25, 2006 3:30 pm    Post subject: Reply with quote Back to top

Static is back on mine and I've already downgraded firmware. They claim they can't give me a rebate, but I can cancel my account and renew and ONLY pay $9.99 shipping and $29 activation! What a deal!

How do you guys get free replacements?
View user's profile Send private message
New Forum Member
New Forum Member

Joined: Oct 26, 2006
Posts: 1

PostPosted: Thu Oct 26, 2006 2:09 pm    Post subject: RTP300 Static Comes Back Reply with quote Back to top

I'm wondering how many have had the static come back after thinking it was fixed. I have had the firmware rolled back, and have been changed to phone line 2. Each time I thought it was fixed only to have the static come back. One of the posts mentioned heat...I am wondering if after being turned off and cooling down the static goes away only to return after being left on and heating up. Have others had the static come back after being "fixed"?
View user's profile Send private message
New Forum Member
New Forum Member

Joined: Oct 04, 2006
Posts: 5

PostPosted: Thu Oct 26, 2006 2:24 pm    Post subject: Reply with quote Back to top

I have been static-free for two weeks now since receiving the new RTP300 from Vonage. So for me at least, it was the hardware itself that was the issue rather than firmware, heat, etc.

The customer service is like a box of chocolates. Threatening to cancel service after proving to them that I had tried all their debugging suggestions - new (old) firmware, line two, 6' separation, etc. did the trick for me.

Good Luck
View user's profile Send private message
New Forum Member
New Forum Member

Joined: Oct 28, 2006
Posts: 2

PostPosted: Sat Oct 28, 2006 5:42 pm    Post subject: Loud static on my Linksys RTP300 Reply with quote Back to top

Glad to have found this thread. I've been pulling out my hair dealing with Bangalor support about the static on my RTP300... which has gotten so bad, my line is essentially unusable.

The problem has developed over the past 4-5 weeks, which jibes with the firmware upgrade theory.

I have 2 Vonage lines, which for some unknown reason, Vonage set up as two separate accounts, so I've got 2 RTP300's going... both running the 1.01.07 firmware... and only one line has the it could be worse.

I've checked and replaced every possible source of the problem that I control... swapped out phones, exchanged cables, come into the box directly from my cable modem, come into it through a switch, had tech support swap the phone port.... and nothing has worked.

It makes me angry that Tech Support (whom I was on the phone with for over 90 minutes today....and hours over the past month) has me jumping through these hoops when there are such widely reported modem problems.

There's some relief and strength in numbers in seeing that others are having similar problems... and greater relief to see that some are even solving the problem!

Not sure what to do next.... should I try the firmware downgrade (which people seem to be reporting only intermittent success), insist on a new modem (I don't want to incur any cost or additional service commitment) , or just cancel the service? My contract is up at the end of December, and I'm frustrated enough to incur the cancellation fee.... if only it were that simple. I've read soooo many horror stories of people trying to cancel... worse than AOL.

Any thoughts or advice would be much appreciated....
View user's profile Send private message
New Forum Member
New Forum Member

Joined: Oct 28, 2006
Posts: 2

PostPosted: Mon Oct 30, 2006 2:20 pm    Post subject: No thoughts? Reply with quote Back to top

Level 2 Tech Support FINALLY agreed (after a month of complaining about unusable phone service) to replace the modem. I have 2 lines / 2 modems, and the second line / modem seem to be just fine, so I'm very hopeful this will solve the problem. I'll let you know.

Don't know why they're so reluctant to accept any responsibility and replace equipment, when it seemed clear to me from day one... certainly well before day 31.. .that the problem was on their end.

In my experience dealing with other companies... specifically someone like DirecTV, who Lord knows isn't the greatest customer service on the planet...yet they'll replace a faulty receiver at the drop of a hat rather than risk you'll jump ship for cable or Dish Net. Vonage needs to be much more pro-active about keeping customers happy.... else they'll see their subscriber base dwindle and that stock price continue to plummet.

I'll let you know if the new modem is the answer.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

All times are GMT - 5 Hours

Vonage Service Plans

Vonage VoIP Members
Members List Members
New CharlesCen
New Today 3
Yesterday 6
Total 100354

Who Is On Site
Visitors 138
Members 0
Total 138

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.58
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 3.02 Seconds and 302 Pages In The Last 60 Seconds
The Vonage VoIP Forum