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jenjee Posted:
Hello, My
friend had
cancelled Vonage
over 5 years ago,
but still has the
modem
...

In The Forum:
Vonage
Topic:
Best way to dispose of Modem or Router
On May 26, 2012 at 18:09:22

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete
...

In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that
...

In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small
...

In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't
...

In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure.
...

In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful.
...

In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls
...

In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer
...

In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph
...

In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02


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koyal
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Joined: Sep 24, 2006
Posts: 1

PostPosted: Mon Sep 25, 2006 10:18 am    Post subject: Dropped Calls Reply with quote Back to top

We started using Vonage about 2 weeks ago and we have been facing an issue of dropped calls during conversation. Adapter needs to be refreshed to get it back working.
I am located in Woodhaven, Michigan
We have Comcast Cable Modem
Vonage Adaptor-Motorola VT2442
Linksys Modem and Router
Setup of Network: Modem------->Router------>Vonage adapter and
computers through home wiring
All the phones are connected through home wiring

Speed test statistics
---------------------
Download speed: 3632632 bps
Upload speed: 310480 bps
Quality of service: 97 %
Download test type: socket
Upload test type: socket
Maximum download pause: 88 ms
Average download pause: 9 ms
Minimum round trip time to server: 43 ms
Average round trip time to server: 81 ms

Voip test statistics
--------------------
Jitter: you --> server: 18.6 ms
Jitter: server --> you: 43.0 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 5
Estimated MOS score: 3.7
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tattoohead
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New Forum Member


Joined: Sep 22, 2006
Posts: 6

PostPosted: Mon Sep 25, 2006 10:53 am    Post subject: Reply with quote Back to top

Have u tried to lower your bandwidth usage via Vonages' Web control panel...I had to set mine to the middle one even tho I have 8mb down and 1 mb up...
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon Sep 25, 2006 8:27 pm    Post subject: Reply with quote Back to top

What sort of router are you using and what kind of phones? If it's a wireless router and 2.4 GHz cordless phones, that can sometimes create interference issues.

_________________
Steve Gray
Orlando, FL
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sirkism
Full Forum Member
Full Forum Member


Joined: Aug 14, 2006
Posts: 51

PostPosted: Tue Sep 26, 2006 2:08 pm    Post subject: Reply with quote Back to top

what is the firmware version that displays in the router page?

go to the default gateway and log into the motorola device. username/password is router.

on the bottom in the yellow bar, it'll show the software version.

the newest one they have is

vt2442-11.4.0-r060818-1.2.0-r2.img

so it should read something like software version: 11.4.0-r060818-1.2.0

if it's not updated, call cs and have them force the update through the device. or the can give you the link to manually update the firmware.
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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