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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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EzCo
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Posts: 533
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PostPosted: Tue Sep 26, 2006 5:10 pm    Post subject: Re: re Reply with quote Back to top

dolphinjr0 wrote:
I am the one who received the call!


That's why it lasted over four hours. If you initiate, it will end at four hours.

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dolphinjr0
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PostPosted: Fri Sep 29, 2006 12:33 pm    Post subject: re Reply with quote Back to top

Thank you for the info though I did make the call. The call did NOT drop.
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EzCo
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Joined: Jul 21, 2005
Posts: 533
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PostPosted: Sun Oct 01, 2006 9:16 pm    Post subject: Re: re Reply with quote Back to top

dolphinjr0 wrote:
Thank you for the info though I did make the call. The call did NOT drop.


Which is it? You said two posts ago you received the call.

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mcouture
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Joined: Aug 09, 2005
Posts: 21

PostPosted: Mon Oct 02, 2006 8:29 am    Post subject: Reply with quote Back to top

I am on calls which are longer than 4 hours (at least) every few days. These calls are initiated by me. I never get disconnected.
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EzCo
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Joined: Jul 21, 2005
Posts: 533
Location: Southeastern PA

PostPosted: Mon Oct 02, 2006 9:08 am    Post subject: Reply with quote Back to top

mcouture wrote:
I am on calls which are longer than 4 hours (at least) every few days. These calls are initiated by me. I never get disconnected.


That's interesting. I wonder if Vonage changed something.

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DerekN
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Joined: Oct 02, 2006
Posts: 6

PostPosted: Tue Oct 03, 2006 8:44 am    Post subject: 9044 minute call Reply with quote Back to top

Hi, just a little comfort to you guys. I had a 9044 minute international call to a cell phone on my bill for a grand total over $1500 for 1 call. Every single night, they try to charge my debit card to pay the full bill.

I definitely don't dispute that I made the call, but I certainly didn't talk for 6 days (while I was making other calls). There's a bug in their system and they're working on it. It's been about 10 days since I first notified them about the erroneous charge. Unfortunately, the customer care center and even tech support don't have the means to fix your bill. You need to contact the executive response team by sending an email to jeffrey.citron@vonage.com and gripe about your issue. Beware, this email doesn't accept from all domains, so you should try sending your email from a popular domain like @yahoo.com if it won't go through the first time. We're not alone, they're starting to have quite a number of these issue pop up; at least that's the buzz I've heard from the customer care center when I call every day.
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ShelChgo
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Joined: Feb 27, 2006
Posts: 81

PostPosted: Tue Oct 03, 2006 10:05 am    Post subject: Calls dropping at 4hrs. Reply with quote Back to top

Quote:
I will say, I was on the phone for 6 1/2 hours all night straight through and my call did not end anytime during that 6 1/2 hours. I have unlimited so it doesn't matter to me!
Just wanted to give my in-put!


I frequently take and make long support calls from home when there is a problem with systems at my office. As recently as 3 weeks ago I was dropped at the 4 hour mark.
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DerekN
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Joined: Oct 02, 2006
Posts: 6

PostPosted: Tue Oct 03, 2006 10:14 am    Post subject: Reply with quote Back to top

Good to know they can cut off the active calls. Suppose all they have to do now is work on cutting off the inactive ones.
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