Posted:
Sat Sep 23, 2006 10:14 am Post subject: phone connection bad when downloading files over internet
if I'm downloading files from the internet, my Vonage phone connection turns to crap... is there any way to fix this... I have cable modem and wireless router.... some sort of override where Vonage gets the priority over whatever I might be downloading until after the call?
What you could try is using the port forwarding feature on your existing router. You can find the settings by searching for port forwarding on Vonage's website.
The other thing to do is to upgrade your current router with one that supports QoS ( Quality of Service) http://www.vonage.com/help.php?article=1097 This will give the Voip calls priority. There are several settings to increase or decrease priority. Dlink & the others make versions that support QoS and are not that expensive.
Posted:
Sat Sep 23, 2006 12:46 pm Post subject: Re: phone connection bad when downloading files over interne
neastguy wrote:
if I'm downloading files from the internet, my Vonage phone connection turns to crap... is there any way to fix this... I have cable modem and wireless router.... some sort of override where Vonage gets the priority over whatever I might be downloading until after the call?
Please post the technical details listed in the sticky message at the top of the forum. Generally speaking, Vonage router/adapters will prioritize for phone service, but other equipment in your setup may override that.
The Hawking HBB1 Broadband Booster would be ideal for your situation. The HBB1 is a plug-n-play device that sits between your cable modem and your router which in turn prioritizes time sensitive applications such as Voip phone calls.
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