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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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kblack1971
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Joined: May 13, 2006
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PostPosted: Fri Sep 22, 2006 1:29 pm    Post subject: Getting bad distorted connections latley? Reply with quote Back to top

One of my clients uses Vonage for business and has been getting very frequent bad lines when making or taking calls. Terrible unintleigable distortion and sometimes noisy. About 7 in 10 call attempts this seems to be happening. I have noticed this from my home Vonage service as well and it seems to only happen when calls are Voip to LandLine. In network calls are fine though.

This has just started happening within the last week or two and seems to have progressively gotten worse. As I also get the same problem happening although not as often due to my calling volume being much less, ARE any others running into this issue?

I am positive that it's not anything to do with the hardware or software as the users end.

Kirk
The Computer Guy!

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impulse29
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Joined: Jun 21, 2006
Posts: 12

PostPosted: Tue Sep 26, 2006 11:23 am    Post subject: Reply with quote Back to top

I get it since the last 1-2 weeks too! I have a Dlink VTA, and I thought it was just the phone. But switching phones, and calling a number of different people, it still happens, but not too often.

To describe what the problem is like to me, it makes squelching, incomprehensible sounds when someone talks. It does not make a noise when the person does not talk, but when they try to, their voice is masked by a ton of fuzz. It is heard on both sides. I have found that calling again will usually do the trick, yet sometimes it is not an option for me.

Anyone else with this issue?
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kblack1971
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PostPosted: Tue Sep 26, 2006 1:57 pm    Post subject: Reply with quote Back to top

Sounds like this. Here is a sample of "Hello....Helloooo?"
http://www.kbsvr.com/BadLine.mp3


Last edited by kblack1971 on Fri Oct 06, 2006 1:46 pm; edited 1 time in total
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impulse29
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Joined: Jun 21, 2006
Posts: 12

PostPosted: Tue Sep 26, 2006 2:02 pm    Post subject: Reply with quote Back to top

Yeah, exactly! So hard to describe in words. I was going to record it, but I'm glad I don't have to go to all that effort. Thanks for posting it. Maybe other people will now be able to relate to it.
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gi_clay
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PostPosted: Tue Sep 26, 2006 2:27 pm    Post subject: Reply with quote Back to top

yep this Vonage service kida suxs and if they dont do shomthing soon i'll tell them to stick it somewhere nice i mean im paying 50bux a month for crappy service in the mean time i'll look for a firmware update for my ip 8100-2 unit
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