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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage V-Phone & SoftPhone
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rohitdar
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Joined: Jun 05, 2006
Posts: 3

PostPosted: Wed Sep 20, 2006 3:02 pm    Post subject: Urgent Help: V Phone issues customer Service can't help Reply with quote Back to top

Hi guys,

I am travelling and need V Phone to work. On my laptop(Windows XP) I get an error device unrecognized. After head butting with two level of CS people, I was suggested that I get a new device.

This device was working on Samsung q1 (Windows XP Tablet OS) partially. The key pad would show up, I would listen to others ring and I coudl ring others, but couldn't talk using the supplied headsets. And some Vonage application would hog 80-90% of CPU. The same issue with by roommates' laptop XP.

The second device is worse. It is not even recognized by my Q1 and same unrecognised devic issue with my laptop.

Please help I will be travelling out of the country and don;t want to carry linksys router Sad

Rohit
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Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Wed Sep 20, 2006 3:53 pm    Post subject: Reply with quote Back to top

I personally do not have or use the V-phone but I did see in a thread below yours where they were having an issue with CPU usage and the V-phone and what was done to correct it.

Who's using V-Phone?

http://www.vonage-forum.com/ftopic16066.html
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rohitdar
New Forum Member
New Forum Member


Joined: Jun 05, 2006
Posts: 3

PostPosted: Wed Sep 20, 2006 3:57 pm    Post subject: Thanks Darrell Reply with quote Back to top

I have sent a pm to Doug about options.ini file. But that USB is at best buy now. I got a new V phone usb which is giving is this installer issue. I have talked to at least 6-8 hours to CS people and no result. I will be travelling to Europe next week to as a last desparate measure I sent this forum post.

I plan to use soft phone where ever I can ... I am allowed to plug in my q1. But for public cafe's v phone might have been the best bet
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Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Wed Sep 20, 2006 4:25 pm    Post subject: Reply with quote Back to top

Since time is of the essence, and if Doug's suggestion does not correct the installer issue, I would return and exchange the V-phone for a new one if it's still under warranty. Sorry I can't be more helpful.
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DougUSB
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 26, 2006
Posts: 22

PostPosted: Thu Sep 21, 2006 1:09 pm    Post subject: Reply with quote Back to top

First, I would delete the options.ini file in the Vonage folder on the USB stick. (It is a hidden file so you will have to change Windows explorer to display hidden files.) The V-Phone will re-create this file the next time you start it. This may solve your problem.

The other issue to check is what device letters are assigned to your V-Phone, and change them if necessary. Fortunately, Vonage has a FAQ on this: http://www.vonage.com/help.php?article=1148&category=100&nav=5#ts5
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rohitdar
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Joined: Jun 05, 2006
Posts: 3

PostPosted: Fri Sep 22, 2006 11:08 pm    Post subject: Thanks for help Reply with quote Back to top

Guys, my second drive is giving me installer issues. I have tried at a couple of friend's PC's same. I think it is bad and I plan to go to Best buys and change it.

My first phone had the CPU 100% issues same as Doug. So, if the new phone has the same issue again. I know what to do now.Smile

Will keep you posted if I face any other problem with the third V-phone
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