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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


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jwlionking
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 01, 2006
Posts: 11

PostPosted: Sun Sep 17, 2006 8:26 pm    Post subject: Choppy Audio Reply with quote Back to top

Any help would be appreciated!

Choppy audio is driving me insane!!

Funny thing is someone left a voicemail for me and it was choppy...

The choppy audio is inbound and outbound.

Also, there are numerous times I call and there is no audio.

Sometimes I call and there are recordings - can't remember but something like circuits are busy or something like that. It is a Vonage message as it was part of the message.

I had this setup for nearly 2 years.. I loved and bragged the service. These past months are horrid. Please help!

1. Saxton, PA
2. Adelphia Cable Internet
3. 6000 down 768 up - I can download and upload better then these
4. Motorola SB5100
5. RT31P2 - firmware version 1.30.01
6. Modem---->Vonage Adapter-->PC
7. Issues : choppy audio - calls not connecting
8. Voip test illustrated below






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jwlionking
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 01, 2006
Posts: 11

PostPosted: Sun Sep 17, 2006 8:30 pm    Post subject: Reply with quote Back to top

Another note:

I lowered quality of audio through website and it got worse--to the point I couldn't understand what the other person was saying..
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon Sep 18, 2006 6:44 pm    Post subject: Reply with quote Back to top

Please post the results listed on the advanced tab for the forum Voip test. Also, please run a comparison test at www.testyourvoip.com (test call to Boston).

_________________
Steve Gray
Orlando, FL
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jwlionking
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 01, 2006
Posts: 11

PostPosted: Tue Sep 26, 2006 5:19 pm    Post subject: Reply with quote Back to top

Speed test statistics
---------------------
Download speed: 3929152 bps
Upload speed: 870600 bps
Quality of service: 52 %
Download test type: socket
Upload test type: socket
Maximum download pause: 74 ms
Average download pause: 8 ms
Minimum round trip time to server: 43 ms
Average round trip time to server: 112 ms

Voip test statistics
--------------------
Jitter: you --> server: 4.1 ms
Jitter: server --> you: 8.6 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 14
Estimated MOS score: 3.9
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dhuston
Full Forum Member
Full Forum Member


Joined: Mar 21, 2006
Posts: 41
Location: Massachusetts

PostPosted: Tue Sep 26, 2006 6:24 pm    Post subject: Reply with quote Back to top

Call Vonage technical support and let them know. I have had trouble for some time, purchased a LinkSys OGV200 -network optimizer- and still had trouble. I called Vonage and they fixed it on the second attempt. Still tough to understand what they are saying, but at least they fixed my problem quickly.
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jwlionking
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 01, 2006
Posts: 11

PostPosted: Tue Sep 26, 2006 6:25 pm    Post subject: Reply with quote Back to top

Ok, thank you... I wonder what they did to fix it...
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dhuston
Full Forum Member
Full Forum Member


Joined: Mar 21, 2006
Posts: 41
Location: Massachusetts

PostPosted: Tue Sep 26, 2006 7:18 pm    Post subject: Choppy Audio Reply with quote Back to top

They said they were changing the setup on my voice adapter (Motorola VT1005). I never could find the changes, so they must have been on a hidden screen or on their server.
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