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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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xcrunxc
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Vonage Forum Evangelist


Joined: Aug 04, 2006
Posts: 414
Location: New Jersey

PostPosted: Sat Sep 23, 2006 10:18 pm    Post subject: Reply with quote Back to top

gfilicetti wrote:
Damn... they upgraded me back to 1.01.07 sometime DURING THE DAY today...

I wonder if the downgrade didn't last as long because I did it myself instead of getting a tech to do it?

G


This would be correct. If you manually downgrade your device the system still thinks you should have the 1.01.07 firmware on your device. The next time your device checks in with the configuration server(every 30 minutesor so) you will probably be re-upgraded. The techs can actually change the server setting for the firmware on your device so this doesn't happen. This will last longer, as it has to wait to get caught by the upgrade script then the next config server check in will push you the upgraded firmware again.
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jbee
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Joined: Oct 23, 2005
Posts: 12

PostPosted: Sat Sep 23, 2006 11:04 pm    Post subject: Reply with quote Back to top

Well the .7 upgrade broke my 2 line phone intercom's. Weird noises and ringing.

Falling back fixed it, but yes the new version got pushed again.

I called and for now (6 hours) I'm good with the old version.

But the wife is displeased and I am too. I'm supposed to be their network engineer?
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meatpop
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Joined: Sep 20, 2006
Posts: 5

PostPosted: Sun Sep 24, 2006 10:14 pm    Post subject: Reply with quote Back to top

Success and failure!

After a couple email exchanges with Vonage support, in which they wanted topology diagrams, traceroute output, etc. I followed the advice on the forum and accompanied my reply to support with a separate Forum Community >> Report A Bug email.

Within 24 hours I received notes on my original ticket and this new ticket that my firmware was reverted to 1.00.62

Great! Except that there must have been something magical in 1.01.07 that allowed my RTP300 to play nicely as a slave to my WRT54GL that got broken! After a couple hours of troubleshooting, I finally went back to my original setup with the RTP300 as gateway and WRT54GL as slave.

If anyone actually has a copy of the RTP300 1.01.07 firmware, I'd like to do a science project with it.
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wgs
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Joined: Sep 25, 2006
Posts: 2

PostPosted: Mon Sep 25, 2006 4:43 pm    Post subject: Solution to blocked incoming ports Reply with quote Back to top

I too have seen my incoming ports blocked since the most recent firmware upgrade. To solve the problem, I enabled a DMZ host. For some reason, if you enable a DMZ host, all of your forwarded ports will work again. Since I did not want to actually make any of my hosts a DMZ server, I selected an unused IP address for the DMZ. Everything works again.
-Bill
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wgs
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Posts: 2

PostPosted: Mon Sep 25, 2006 4:45 pm    Post subject: Solution to blocked incoming ports Reply with quote Back to top

I too have seen my incoming ports blocked since the most recent firmware upgrade. To solve the problem, I enabled a DMZ host. For some reason, if you enable a DMZ host, all of your forwarded ports will work again. Since I did not want to actually make any of my hosts a DMZ server, I selected an unused IP address for the DMZ. Everything works again.
-Bill
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agent797
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Joined: Jul 12, 2006
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PostPosted: Mon Sep 25, 2006 5:14 pm    Post subject: Reply with quote Back to top

Damn, for over a week I've been trying to figure out why my forwarded ports all of a sudden weren't working. I allowed DMZ like "wgs" said and now it works. For some reason, the new firmware version doesn't allow those ports to work even though they're forwarded. Anyway, thank god I have a good firewall. I don't think DMZ blocks anything.
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gfilicetti
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Vonage Forum Associate


Joined: Mar 03, 2004
Posts: 11

PostPosted: Mon Sep 25, 2006 5:14 pm    Post subject: Reply with quote Back to top

I got a reply to my support email stating that I've been permanently downgraded (and so far that's been true for 2 nights).

Also said that they are aware of the problems and are working on it.

G
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brattosa
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Joined: Jul 30, 2005
Posts: 16

PostPosted: Wed Sep 27, 2006 12:49 am    Post subject: Reply with quote Back to top

I received the Motorola VT2442 that Vonage sent to replace my RTP300 due to the firmware issue. Let me just say that it's now 1:40am and the Motorola will be on it's way back to Vonage tomorrow.

Something as simple as forwarding a port to an internal static IP address shouldn't be that difficult. After working at it for 1.5 hours, I called Vonage customer care for some assistance.

Level one consumed 25 minutes of my life having me change the internal IP address of the mail and web servers and configure IP forwarding.

She dumped me on another guy who immediately (within 60 seconds) dumped me back to another level one person.

Finally, I reached a fourth person who was with Level II support. Fifteen minutes later, my answer was that external traffic can access my web and mail server without issue. Internal traffic now has to route by the static IP address of the box instead of the HTTP domain name or mail.domain.com. When the tech said that there are port forwarding issues with the VT2442, I was left with a decision:

1) Keep the RTP300 and hope that Vonage doesn't pooch my port forwarding again with their buggy firmware release

or

2) Keep the VT2442 (a much better router according to the tech Rolling Eyes ) and live with changing my apps to point to IP address instead of name. Keep in mind that this also includes training the wife.

In the wife's opinion, do I keep the box with the blue lights and cross my fingers or keep the box with the green lights and grumble as I change everything.

It's 1:50am. The green lights will be in a box headed back to Vonage in the morning and I'll cross my fingers on the firmware.
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ljungnr
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Joined: Aug 12, 2005
Posts: 3

PostPosted: Wed Sep 27, 2006 1:21 am    Post subject: Reply with quote Back to top

brattosa,

I encountered the same problem you have with the inability to access your internal servers by hostname in the past. I resolved it by setting up a local DNS server on the internal LAN to point to the internal addresses of your servers. Then just have all your internal hosts use this internal DNS (which also forwards requests it can't resolve locally to your external ISP DNS). Works for me.
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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Mon Oct 02, 2006 4:26 pm    Post subject: Reply with quote Back to top

NateHoy wrote:
I hear you. I, too, like to consolidate devices, or at least not have devices that duplicate each others' function (like my WRT54G V4 and WRTP54G, both of which are 4-port + wireless routers). Especially with my electric rate being among the highest in the country (17 cents a kwh), so a 25w router costs me almost $40 a year in electricity. Small compared to my Vonage savings, but still not free... Wink


$0.17/kWH? Eeesh. What part of the country & why so high? I thought Tampa's $0.12/kWH was bad.

FWIW, just whipped the meter out & here's what I measured:

WRT54GS (v1.0) - 7 watts (magnetic PS)
PAP2 (ver 1) - 3 watts (switching PS)
PAP2 (ver 2) - 5 watts (magnetic PS)
RTP300 - 7 watts (using magnetic PS rather than the switching PS)

So, they're not quite the energy hogs they could be.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes

Last edited by VonageTPA on Mon Oct 02, 2006 11:09 pm; edited 1 time in total
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