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Biggdogg49
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Joined: Sep 06, 2006
Posts: 5

PostPosted: Sun Sep 10, 2006 3:02 pm    Post subject: RT31P2 speed bad Reply with quote Back to top

I've had poor quality for a year now however I configure things. The main problem is dropped sound/chop outbound, though listening here isn't so great either. Our ISP is a wireless broadband system, WBISP of Marshfield, Mass.

First I connected the RT31P2 behind our WRT54G wireless router. I adjusted Qos, I tried port forwarding. Neither helped. Today I stuck the RT31P2 in front, and that helped somewhat, but not enough.

Here are the upload results from the testyourvoip.com test:


MOS
2.9 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.58 27.6%
Latency 0.08 3.9%
Packet Discards 1.20 57.4%
Packet Loss 0.23 11.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 222 ms
Packet Discards 3.5%
Packet Loss 0.7%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss
Jitter
Min: 0 ms
Avg: 11 ms
Max: 126 ms
Signaling Quality
Post-Dial Delay 130 ms
Call Setup Time 150 ms
Media Delay 380 ms


Here are the download results from the testyourvoip.com test:

MOS
4.3 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 79.5%
Latency 0.05 6.8%
Packet Discards 0.10 13.6%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 222 ms
Packet Discards 0.5%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss
Jitter
Min: 0 ms
Avg: 8 ms
Max: 310 ms
Signaling Quality
Post-Pickup Delay 216 ms
Call Setup Time 200 ms
Media Delay 250 ms

Here are the results from the Vonage speed test:

Speed test statistics
---------------------
Download speed: 879856 bps
Upload speed: 273800 bps
Quality of service: 51 %
Download test type: socket
Upload test type: socket
Maximum download pause: 159 ms
Average download pause: 42 ms
Minimum round trip time to server: 51 ms
Average round trip time to server: 55 ms

Voip test statistics
--------------------
Jitter: you --> server: 10.5 ms
Jitter: server --> you: 9.9 ms
Packet loss: you --> server: 0.6 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 4
Estimated MOS score: 3.6

Appreciate your help
Steve Hatch
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun Sep 10, 2006 4:16 pm    Post subject: Reply with quote Back to top

Your packet losses and discards are too high on the uplink. Please plug the computer directly into the wireless service and repeat the testyourvoip test.

_________________
Steve Gray
Orlando, FL
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Biggdogg49
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Joined: Sep 06, 2006
Posts: 5

PostPosted: Sun Sep 10, 2006 5:32 pm    Post subject: Reply with quote Back to top

testyourvoip.com uplink with computer plugged into rt32p

MOS
3.1 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 29.8%
Latency 0.08 4.1%
Packet Discards 1.14 59.0%
Packet Loss 0.14 7.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 207 ms
Packet Discards 3.3%
Packet Loss 0.4%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss
Jitter
Min: 0 ms
Avg: 12 ms
Max: 128 ms
Signaling Quality
Post-Dial Delay 140 ms
Call Setup Time 180 ms
Media Delay 420 ms

--------------------
---------------------------
testyourvoip.com downlink with computer plugged into rt32p

MOS
3.9 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 51.6%
Latency 0.06 5.7%
Packet Discards 0.47 42.6%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 207 ms
Packet Discards 2.2%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 40 ms
Max: 220 ms
Burst Loss
Jitter
Min: 0 ms
Avg: 8 ms
Max: 90 ms
Signaling Quality
Post-Pickup Delay 274 ms
Call Setup Time 261 ms
Media Delay 306 ms
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun Sep 10, 2006 6:09 pm    Post subject: Reply with quote Back to top

Thanks, but what I meant was to eliminate everything except the computer and to plug it directly into the internet service. I want to eliminate your WRT54G and RT31P2 as possible sources of the problem. Your test results suggest that your internet service is the source of your difficulty.

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Steve Gray
Orlando, FL
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Biggdogg49
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Joined: Sep 06, 2006
Posts: 5

PostPosted: Sun Sep 10, 2006 6:25 pm    Post subject: Reply with quote Back to top

Oh, right. That makes sense. I am not quite sure how to do that because I would have to get my computer to act as the router, with internet address and all. I have the numbers and such, but am not sure how to do it directly.
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Biggdogg49
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Joined: Sep 06, 2006
Posts: 5

PostPosted: Sun Sep 10, 2006 7:08 pm    Post subject: Reply with quote Back to top

I tried giving my computer a static IP address and all the other things via tcp/ip and connecting directly, having found some instructions on portforward.com, but it did not connect. I am thinking from what I've been seeing, and having run a tracet to sip.vonage.net (or .com) that it is the ISP.
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun Sep 10, 2006 7:35 pm    Post subject: Reply with quote Back to top

I suspect you're right. Re-running the tests with the computer connected directly, if you can work through that, will confirm it.

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Steve Gray
Orlando, FL
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Biggdogg49
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Posts: 5

PostPosted: Sun Sep 10, 2006 8:24 pm    Post subject: Reply with quote Back to top

Fortunately, my ISP is a local outfit, and they are reasonable, so I may be able to just dump it on them and have them not automatically go into defensive mode but instead try to deal with it. Tomorrow. And, by the way, thank you very very much.
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