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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
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Ar
New Forum Member
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Joined: Sep 10, 2006
Posts: 3

PostPosted: Sun Sep 10, 2006 2:34 pm    Post subject: Airport Extreme Reply with quote Back to top

I already have a Vonage box and use Comcast as our ISP. We have a Windows XP machine and everything works. I have it set up as follows: Cable>Cable Modem>Vonage Router>PC (Windows XP). Speed and phone are good.

However, I just got an Mac Book and an Airport Extreme base station and am having trouble setting this up so it all works. (The Mac Book uses the wireless connection, the PC is hardwired.)

I tried the following two setups:
Setup 1:
Cable>Cable Modem>Vonage Router>Airport Extreme>PC. And then I have the Mac Book using the wireless connection. When I use this set up (after unplugging and replugging many devices in all sorts of order to get them to reboot), the final end result is that my wireless connection is really slow, and sometimes just stalls. But my phone seems to work ok.

Setup 2:
Cable>Cable Modem>Airport Extreme>Vonage Router>PC. Again with the Mac Book using wireless. When I do this, the wireless connection is really fast, but the phone often does not get a diai tone, when I do get a dial tone numbers are often busy, and when it does work, the quality is poor.

I've looked on-line and this issue seems to have come up before. Some suggestions involve setting static IP's and Port forwarding, neither of which I know how to do!!! Is there anyone out there who can help?
I don't know much about networking, so please keep it simple!
Thanks.
Ar
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun Sep 10, 2006 4:02 pm    Post subject: Reply with quote Back to top

You'll probably get more help if you move this to the Voip forum. The networking experts may miss it over hear in the hard wiring forum. If you do post it over there, include the technical details listed in the sticky post at the top of that forum. In particular, include the model numbers of your Airport Extreme and Vonage adapter.

_________________
Steve Gray
Orlando, FL
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Ar
New Forum Member
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Joined: Sep 10, 2006
Posts: 3

PostPosted: Sun Sep 10, 2006 11:16 pm    Post subject: Airport Extreme Reply with quote Back to top

Steve48,

Thanks for the advice. I'll do that as well.

Ar
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squirtle98
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Joined: Feb 24, 2007
Posts: 2

PostPosted: Sat Feb 24, 2007 8:26 pm    Post subject: Reply with quote Back to top

Hey Ar- Did you get your set-up to work? I have the exact same issue with one more step. Cable>Cable Modem>Vonage Router>PC (Windows XP). Speed and phone are good. What I am trying to do is broadcast data from a handheld device my husband uses for work. THey gave him the airport extreme and told him to connect it to the Vontage modem via phone cord. But his handheld won't broadcast. It does, however work from a friends house who has the same set up?
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Jose_7584
Full Forum Member
Full Forum Member


Joined: Jan 19, 2007
Posts: 58

PostPosted: Fri Mar 02, 2007 1:16 am    Post subject: Re: Airport Extreme Reply with quote Back to top

Ar wrote:
I already have a Vonage box and use Comcast as our ISP. We have a Windows XP machine and everything works. I have it set up as follows: Cable>Cable Modem>Vonage Router>PC (Windows XP). Speed and phone are good.

However, I just got an Mac Book and an Airport Extreme base station and am having trouble setting this up so it all works. (The Mac Book uses the wireless connection, the PC is hardwired.)

I tried the following two setups:
Setup 1:
Cable>Cable Modem>Vonage Router>Airport Extreme>PC. And then I have the Mac Book using the wireless connection. When I use this set up (after unplugging and replugging many devices in all sorts of order to get them to reboot), the final end result is that my wireless connection is really slow, and sometimes just stalls. But my phone seems to work ok.

Setup 2:
Cable>Cable Modem>Airport Extreme>Vonage Router>PC. Again with the Mac Book using wireless. When I do this, the wireless connection is really fast, but the phone often does not get a diai tone, when I do get a dial tone numbers are often busy, and when it does work, the quality is poor.

I've looked on-line and this issue seems to have come up before. Some suggestions involve setting static IP's and Port forwarding, neither of which I know how to do!!! Is there anyone out there who can help?
I don't know much about networking, so please keep it simple!
Thanks.
Ar
Configuring the Airport Adapter :

1. From the Finder (desktop) click on the Apple menu, then click on the System Preferences option.


2. After the “System Preferences window opens, click on the Network option under “Internet & Network


3. When the “Network Preferences pane opens, select AirPort under the Show section.

4. After selecting Show: Airport, click on the AirPort tab. When the AirPort area opens, tick the option for Join a specific network and input your SSID into the Network field (linksys is the default SSID for all Linksys wireless products). Also be sure to have the ShowAirPortStatus in menu bar option clicked.

Note: If you re using WEP on your wireless network, input Key or Key from your Access Point or Wireless router into the Password field, please input all letters in UPPER CASE

5. Click on the Apply Now button to save your settings
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Jose_7584
Full Forum Member
Full Forum Member


Joined: Jan 19, 2007
Posts: 58

PostPosted: Fri Mar 02, 2007 1:19 am    Post subject: Re: Airport Extreme Reply with quote Back to top

Ar wrote:
I already have a Vonage box and use Comcast as our ISP. We have a Windows XP machine and everything works. I have it set up as follows: Cable>Cable Modem>Vonage Router>PC (Windows XP). Speed and phone are good.

However, I just got an Mac Book and an Airport Extreme base station and am having trouble setting this up so it all works. (The Mac Book uses the wireless connection, the PC is hardwired.)

I tried the following two setups:
Setup 1:
Cable>Cable Modem>Vonage Router>Airport Extreme>PC. And then I have the Mac Book using the wireless connection. When I use this set up (after unplugging and replugging many devices in all sorts of order to get them to reboot), the final end result is that my wireless connection is really slow, and sometimes just stalls. But my phone seems to work ok.

Setup 2:
Cable>Cable Modem>Airport Extreme>Vonage Router>PC. Again with the Mac Book using wireless. When I do this, the wireless connection is really fast, but the phone often does not get a diai tone, when I do get a dial tone numbers are often busy, and when it does work, the quality is poor.

I've looked on-line and this issue seems to have come up before. Some suggestions involve setting static IP's and Port forwarding, neither of which I know how to do!!! Is there anyone out there who can help?
I don't know much about networking, so please keep it simple!
Thanks.
Ar
Configuring TCP/IP

We recommend setting your TCP/IP for DHCP if you are using a Linksys router on your network.

1. Click on the TCP/IP tab, and select Using DHCP from the Configure dropdown menu.


2. Click on the Apply Now button again to save the TCP/IP options.

3. Power down your computer and power it back up.

 If you do not have access after powering back up

a. Click on the AirPort icon in the Menu bar, and make sure that the Airport: Off option is not grayed out, if it is, click on the Turn AirPort

On option.


b. If you click on the AirPort icon in the Menu bar and find that the option for Airport: On is grayed out, then click on the SSID and

you should get a connection.
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