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mPumarlo
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Joined: Sep 08, 2006
Posts: 1

PostPosted: Fri Sep 08, 2006 10:56 pm    Post subject: D-Link DI-524 and Fuzziness Reply with quote Back to top

Quote:
1. Your location
2. Your ISP name and type (cable, DSL, wireless etc)
3. Upload and download speeds
4. Modem make and model
5. Type of Vonage adapter used ie RT31P2 or PAP2
6. Setup of Network ie Modem---->Vonage Adapter-->PC
7. Issue you are experiencing ie dropped calls, choppy audio etc
8. Run this Voip Test: After the test has fully completed, in the Advanced Tab, click on "View Text" in the lower right hand corner. Copy-N-Paste that data into your post.


1) Monticello, Minnesota
2) Charter; Cable w/Wireless
3) 3000kb/sec down 256kb/sec up
4) Webstar by Scientific Atlanta - D-Link DI-524
5) Motorola VT2442
6) Wall --> Modem --> Router --> (PC) Vonage Adapter
(The PC is attached to the router)
7) After talking on the phone for so long (10 min or so) the phone becomes so fuzzy on my side, that i cannot hear ANYTHING the person i am talking to says. They hear me perfectly, I hear nothing they say.
Cool
Code:

Speed test statistics
---------------------
Download speed: 2306832 bps
Upload speed: 243880 bps
Quality of service: 93 %
Download test type: socket
Upload test type: socket
Maximum download pause: 66 ms
Average download pause: 5 ms
Minimum round trip time to server: 53 ms
Average round trip time to server: 136 ms

Voip test statistics
--------------------
Jitter: you --> server: 4.5 ms
Jitter: server --> you: 9.2 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 4
Estimated MOS score: 3.9
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mundy5
Member of the Week
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Joined: Feb 28, 2005
Posts: 1179

PostPosted: Sat Sep 09, 2006 9:49 am    Post subject: Reply with quote Back to top

A couple of items. I'm on Charter down here in St. Louis and I have the DI-524 as well.

1. I would not be surprised if there are issues with QoS with the DI-524 since it does not have that capability. And since you placed your Vonage router behind the DI-524, the DI-524 controls which traffic goes first. Suggestion: Reverse the order with the VT connecting to the modem and then connect the DI-524.

2. I have lowered my bandwidth to 50 kbps which seems have little effect on the sound quality yet takes up less bandwidth hence usually has better consistency. Suggestion: Change from 90 to 50 kbps on the www.vonage.com website after you login into your account.

Either one of these or both might solve your issues. If you or someone is using the internet at the same time as a phone call, then you will have QoS issues.

Hope this helps.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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