Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
MichaelMub Posted:
PORN...
In The Forum:
Hard Wiring - Installation
Topic:
The best pron
On Dec 05, 2016 at 22:20:50

Wickyvum Posted:
blocking viagra
viagra emails
viagra without a
doctor
prescription
ed treatments
...

In The Forum:
Hard Wiring - Installation
Topic:
Set-up tight-fisted generics no medicine
On Dec 05, 2016 at 17:40:46

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

MichaelMub Posted:
PORN...
In The Forum:
Vonage
Topic:
The best pron
On Dec 04, 2016 at 10:22:56

Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
ChrisFix
Vonage Forum Master
Vonage Forum Master


Joined: Sep 06, 2005
Posts: 282
Location: North Carolina

PostPosted: Fri Sep 08, 2006 7:50 am    Post subject: Cancelled My Account - In Under 5 Minutes - No Hassles Reply with quote Back to top

I've been with Vonage for just over a year, but have decided to switch Voip providers as I've found a service that is both less expensive and offers ACR and outgoing Caller ID (and several other unique features).

I've been a member of this forum for most of that year, and it has been a great resource that allowed me to fix the few issues I had with my service (despite Vonage's poor CS!) - and for that I want to say thank you for all of those regular posters who provide their help so freely here - as well as to Dan for maintaining a great forum for all of us to enjoy.

I've read what seems like nothing but horror stories from people trying to cancel their accounts, and wanted to provide this final update on my own *positive* experience.

I called the Customer Service number at:

866-243-4357 and went through the menus using '5', then '2', and finally '4'.

I called right at 8:30 AM Eastern, when CS operations begin, and the call was answered immediately. The CS rep was polite and asked why I wanted to cancel, but didn't try to push me to stay or any 'strong-arm' selling what so ever. I was off the phone with the account cancelled by 8:35 AM.

So while the tech support has been a sore spot in my Vonage experience over the past year, the actual quality of my Voip was excellent, and when it came time to say good-bye, they did leave the door open for me to come back by not making cancelling a major hassle. I had already Ported my number from Vonage several weeks ago, which also worked fine and took less than 10 days total.

One last note that I found interesting is that the CS rep who cancelled my account stated that I should keep my PAP2 adapter to re-use with Vonage should I decide to come back in the future. That's a change from what I had understood to be their policy of not re-activating an adapter once service was cancelled - and a positive change at that.

Take care and good luck to all of you in your Voip journeys!
View user's profile Send private message
rgnok
Vonage Forum Master
Vonage Forum Master


Joined: Jun 12, 2006
Posts: 174

PostPosted: Fri Sep 08, 2006 9:50 am    Post subject: Reply with quote Back to top

Sorry to see you go, Chris, but glad to hear you found something that might be better for you to try.

Moreover -- so nice to see a positive post about leaving . . . nothing wrong with moving on to some different, maybe better, maybe better for your needs, service, instead of the stuff so many people have to say about leaving . . . "lousy service, no support, can't understand them . . . ." and on and on. Nothing negative, just leaving for something else!

Come back and visit us if you're bored sometime!
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New wendyai2
New Today 5
Yesterday 7
Total 99021

Who Is On Site
Visitors 142
Members 0
Total 142


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.805
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.70 Seconds and 571 Pages In The Last 60 Seconds
The Vonage VoIP Forum