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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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numan123
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Joined: Sep 05, 2006
Posts: 6

PostPosted: Thu Sep 07, 2006 11:08 am    Post subject: I keep dropping out when talking to traditional landlines Reply with quote Back to top

I cannot seem to have problem free calls when calling (or getting) calls from traditional phonelines.

1. Niagara Region, Ontario, Canada
2. Cogeco HiSpeed Cable
3. Speakeasy pings me with 8000ish download and 600 upload when trying NY
4. RCA 325 (I believe that is the number for it)
5. DLink VTA-CV
6. Modem---->Dlink DIR625 Router-->VTA
7. I keep cutting out and constantly having the other person saying, "What? Why did you stop talking?"
8.
Speed test statistics
---------------------
Download speed: 4191960 bps
Upload speed: 585656 bps
Quality of service: 67 %
Download test type: socket
Upload test type: socket
Maximum download pause: 91 ms
Average download pause: 2 ms
Minimum round trip time to server: 50 ms
Average round trip time to server: 61 ms

Voip test statistics
--------------------
Jitter: you --> server: 4.0 ms
Jitter: server --> you: 15.2 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 9
Estimated MOS score: 3.8

I put the VTA's ip (it's static) into DMZ mode as I read somewhere on here that normally fixes problems with the Dlink unit. I would really like to get this resolved because if I can't get it resolved soon I'm just going to go back to Bell so I can keep my number.
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Steve48
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Posts: 4777

PostPosted: Thu Sep 07, 2006 8:41 pm    Post subject: Reply with quote Back to top

What happens if you plug the VTA directly into the modem (with the proper IP setup, of course)?

The Dlink is a wireless router. What kind of phone are you using? If it's cordless, have you tried a simple corded phone?

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Steve Gray
Orlando, FL
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numan123
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PostPosted: Fri Sep 08, 2006 11:34 am    Post subject: Reply with quote Back to top

I plugged the VTA into the cable modem directly and during my test call to a friend and it seemed to behaive better on his end, I wasn't constantly dropping out for a few seconds every minute. Since the VTA only has one ethernet port, that does me no good. After getting off the phone with Cogeco to confirm that my modem is using 1.1 docsis I'm left with the router as the cause. Since I cannot find any info at all with my router and Vonage other then 'keep the router's QOS on auto it will deal with ip calls properly' and seeing how having the VTA's ip on DMZ isn't doing anything, I'm left with replacing the Dlink VTA with another adapter that has 2 ethernet ports so I can run it ahead of the router. I'm not thrilled with this as I will probably have to pay more then double for another adaptor and hope that is the cause. We shall see I guess.

And I have a Uniden 5.8 cordless and some noname corded. Both act the same. I've been using this cordless for a couple months now with nobody complaining to me about being dropped while using my Bell line.
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Steve48
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PostPosted: Fri Sep 08, 2006 2:33 pm    Post subject: Reply with quote Back to top

I sounds like you've reached the right conclusion about the cause of the problem, but you might want to keep the Vonage adapter and work the router issue. D-link may be able to help, or you might want to replace the router with one that does a better QoS job. It all depends on your needs.

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numan123
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PostPosted: Fri Sep 08, 2006 3:52 pm    Post subject: Reply with quote Back to top

I'm stuck with this TA. Future Shop only has this one model in stock now and BestBuy only has the Linksys PA-something that just has one ethernet port so it's pretty much the same thing. Going to try tech support once again with that. I cannot find anything on Google about the Dlink DIR625 router and Vonage other then places selling it.
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Steve48
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PostPosted: Fri Sep 08, 2006 6:33 pm    Post subject: Reply with quote Back to top

You might want to look at what Nate Hoy has to say in these threads:

http://www.vonage-forum.com/ftopic11094.html
http://www.vonage-forum.com/ftopic6711.html

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Steve Gray
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mundy5
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PostPosted: Sat Sep 09, 2006 2:27 pm    Post subject: Reply with quote Back to top

is there a specific reason why the dlink is before your Vonage ta? what if the Vonage ta was first and then put the dlink behind it through its sole network connection.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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numan123
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PostPosted: Sat Sep 09, 2006 4:00 pm    Post subject: Reply with quote Back to top

mundy5 wrote:
is there a specific reason why the dlink is before your Vonage ta? what if the Vonage ta was first and then put the dlink behind it through its sole network connection.


There is a very easy to explain reason why the VTA-CV is behind the Dlink DIR625 router - the VTA has only one ethernet port.

I *might* have fixed it after talking to somebody from Dlink. Apparently the VTA-CV is so new that their tech link doesn't have any writeups about it so we were flying blind a little at first. Also Future Shop has nothing in stock other then the VTA-CV when it comes to Vonage so be prepared to see a lot of new people having these. Anyways, I was told to access the ip of the phone adapter, change it from dynamic IP to static and then made it 192.168.0.91 so it would be out of the router's DHCP range. I also had to remove the IP that was origanally reserved for the VTA by the router. The two other steps I did was to put this new ip as priority 1 in the QOS and also updated the ip in the DMZ. Now I am really not sure if those last 2 steps made a difference but my test was downloading things on my PC, demos on my Xbox 360, WoW running and ended up being on the phone for an hour without breaking up. I still need to make more calls but this was a good turn of events seeing how I would break up when not using any bandwidth.

I can't say that the tech support at Vonage was horrible, but I wished I was told about accessing the VTA thru a browser and giving it a proper IP as I had no clue that could even be done. The instructions just mention to plug the VTA with an ethernet cable from the router, where the AC power goes and the 2 phone plugs to put your phones in. As well it mentioned what the leds/blinks mean. There was a second book explaining all the wonderfull things that Vonage can do. While the first tier of tech support wern't rude or anything, they really are not helpfull at all. They basically just called tier 2 and kept checking if I was still there and apologized for the wait. Wished that was set up better. The tier2 person I talked to was fairly knowledgeable in general but his recommendation was to call my ISP to get them to tell me if my modem has docsis 1.1/2 in it, I told him I'm fairly sure that the RCA DCM325 was 1.1 but to make sure. This was yesterday. Back almost a week ago when I first got the VTA and activated it the tier 2 person I eventually got just changed the phone port from 1 to 2. That was useless. Both people wanted me to put the VTA in front of the router as well. I would of if it was possible. Heck, I tried to get a different TA that would let you do that but there are NONE availble at Future Shop or Best Buy. I know I could of ordered one from Vonage.ca but in all honesty I was not wanting to mail order from something that I was seriously considering cancelling if this could not be fixed in a very short time.

I realize that with Vonage or any other Voip service that you have to treat it like any other internet problem and I wished the tech support was a little more up to speed.

But yes I will have to test my phone some more and if it keeps working alright I will be happy and not cancel. As negative as I ranted, this is a happy post!
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mundy5
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PostPosted: Sun Sep 10, 2006 9:26 am    Post subject: Reply with quote Back to top

my apologies. I'm not familiar with the VTA but I just checked out its quick install guide. It is like the PAP2 with no router capabilities.

sounds like dlink actually helped you get it going. i'm glad to hear that.

my experience with dlink tech support was less than satisfying.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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dbreece
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PostPosted: Mon Sep 11, 2006 5:12 am    Post subject: Reply with quote Back to top

I've had the same kind of problems with a similar setup. I'm currently using the setup described here, which puts the voice terminal upstream from the router, with good results so far.

As for making the web server running on my PC visible to the outside net,that's another story...
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