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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

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Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

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mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

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Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

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Topic:
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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

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jbwhite99
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Joined: Feb 22, 2006
Posts: 3
Location: Raleigh, NC

PostPosted: Sun Sep 03, 2006 11:23 pm    Post subject: I can't talk! Outbound breaks up (QOS) - VT1005V, WRT54Gv4 Reply with quote Back to top

I have talked to both Vonage and Linksys about this issue, and have gotten nowhere!

System: Roadrunner (usually get 5MBPs down, 384kbps up, or pretty close to it); VT1005V; WRT54G v4 (running latest Linksys firmware).

Cable Modem (Motorola SB5100) -> Router -> VT1005 - I have to do it this way to use my company's VPN.

When I am doing a presentation over Netmeeting, or uploading mail (can be multi-megabyte attachments), I will break up until the upload is complete. It isn't good when you are doing a presentation!

Talking to Vonage about the problem (have been using Vonage for over 2 years), the guy told me I could buy a new box, since it was outside the first year of support (kind of a crummy answer!). The thought was to put a new Vonage box that will support VPN
s (VT1005V doesn't - I tried).

Linksys sent me instructions on how to set up QOS - which I had already done:

In the Linksys firmware, on the QOS page, I have the following set:
Priority is set by MAC address - set my Vonage box at highest. I have port 4 (where the Vonage is plugged in) set to high priority, and flow control is enabled on that port (all other ports are set at low). I also have gaming optimized - with ports 5004 and 5005 set to high.

Is there anything else I can set on this, or do I have to switch firmware?

Thanks,
Brandon
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gmchenry
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Joined: Aug 26, 2006
Posts: 35

PostPosted: Mon Sep 04, 2006 1:42 am    Post subject: Reply with quote Back to top

Is Flow Control also enabled for your ports set to low priority?
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xcrunxc
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Joined: Aug 04, 2006
Posts: 414
Location: New Jersey

PostPosted: Mon Sep 04, 2006 10:42 am    Post subject: Re: I can't talk! Outbound breaks up (QOS) - VT1005V, WRT54 Reply with quote Back to top

jbwhite99 wrote:

I also have gaming optimized - with ports 5004 and 5005 set to high.


Why do you have 5004 and 5005 set to high? Vonage does not use those ports at all.

The following ports are needed for OUTGOING Internet communications from the Vonage device to the Vonage servers.

DNS: Port 53 UDP

TFTP: Port 21, 69, 2400 UDP

HTTP: Port 80 UDP

NTP: Port 123 UDP

SIP: Port 5060-5061 UDP (used for older Vonage devices provisioned before 2005)

The following ports are needed for INCOMING and OUTGOING Internet communications from and to Vonage devices and servers.

RTP (Voice) Traffic: Ports 10000-20000 UDP. When a call is made, a random port between 10000 and 20000 is used for RTP (Voice) traffic. If any of these ports are blocked, you may experience one way or no audio.
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gmchenry
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Joined: Aug 26, 2006
Posts: 35

PostPosted: Mon Sep 04, 2006 11:31 am    Post subject: Re: I can't talk! Outbound breaks up (QOS) - VT1005V, WRT54 Reply with quote Back to top

xcrunxc wrote:
jbwhite99 wrote:

I also have gaming optimized - with ports 5004 and 5005 set to high.

Why do you have 5004 and 5005 set to high? Vonage does not use those ports at all..
For gaming.

By giving the VT device priority by MAC, all VT traffic will be prioritized.
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jbwhite99
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Joined: Feb 22, 2006
Posts: 3
Location: Raleigh, NC

PostPosted: Wed Sep 06, 2006 11:34 am    Post subject: Thanks! Reply with quote Back to top

I turned off 5004 and 5005 (I had read somewhere that those were ports to use for Vonage - at least that's how they were tagged - they may have been for Netmeeting). I enabled the first 4 ports in your message to try.

I don't have any ports blocked - so 10k-20k are still ok.

I can talk, and I can hear fine - the problem occurs only when I am uploading text - which is a pain when you are running a netmeeting, or replicating mail while speaking on a conference call (I work from home a lot). There have been many times I have had to give up on Vonage and use my cell phone because the signal is too bad!

Thanks for your great advice - will try it out this afternoon!
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gmchenry
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Joined: Aug 26, 2006
Posts: 35

PostPosted: Wed Sep 06, 2006 9:31 pm    Post subject: Reply with quote Back to top

Also try reducing the amount of bandwidth used by Vonage. Try setting the 'bandwidth saver' in your account features to reduce the bandwidth from 'highest'(90 Kbps) to 'higher' (50 Kbps) or 'normal' (30 Kbps).
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jwarren
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Joined: Aug 31, 2006
Posts: 5

PostPosted: Wed Sep 06, 2006 9:58 pm    Post subject: Reply with quote Back to top

If you reduce the bandwith wouldn't that automatically make his or her calls of lower quality .... which translates to more in call problems?
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xcrunxc
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Joined: Aug 04, 2006
Posts: 414
Location: New Jersey

PostPosted: Wed Sep 06, 2006 10:16 pm    Post subject: Reply with quote Back to top

Not necessarily. The first troubleshooting step in choppy/one way audio is to reduce the bandwidth because 9 times out of 10 the issue lies with the fact that the Vonage device is trying to use more bandwidth than the persons Internet connection has available. Anyway, lowering the bandwidth doesn't really effect the voice quality as much as people think anyway. You are simply increasing the compression of data as it leaves the Vonage device, which in theory should have very little to no effect on the voice quality. I have used all three settings on my Vonage devices and I could not tell the difference between them.
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gmchenry
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Joined: Aug 26, 2006
Posts: 35

PostPosted: Wed Sep 06, 2006 10:21 pm    Post subject: Reply with quote Back to top

I'm using the middle setting 'higher' and the voice quality is very good. I can tell the difference when my wife is answering at home on a corded phone versus cordless.
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jwarren
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Joined: Aug 31, 2006
Posts: 5

PostPosted: Wed Sep 06, 2006 10:40 pm    Post subject: Reply with quote Back to top

Thanks I'll try that on my own problem.. I appreciate u posting to it btw. Also thanks for the explanation, it's kinda misleading for new people like myself
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