Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
zack39648
New Forum Member
New Forum Member


Joined: Aug 17, 2006
Posts: 1

PostPosted: Wed Aug 30, 2006 9:48 pm    Post subject: audio cutting out Reply with quote Back to top

i have a wrtp54g router and a motorola surfboard modem i have had Vonage for about a month but just this week people say i am cutting out really bad and the phone1 led is blinking constantly which it didnt before this is the test results

Speed test statistics
---------------------
Download speed: 1682720 bps
Upload speed: 188880 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum download pause: 218 ms
Average download pause: 20 ms
Minimum round trip time to server: 69 ms
Average round trip time to server: 273 ms

Voip test statistics
--------------------
Jitter: you --> server: 5.9 ms
Jitter: server --> you: 9.1 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 3
Estimated MOS score: 4.0
View user's profile Send private message
stace36
New Forum Member
New Forum Member


Joined: Aug 30, 2006
Posts: 3

PostPosted: Wed Aug 30, 2006 10:33 pm    Post subject: Takes 7-10seconds for a caller to hear me Reply with quote Back to top

[font=Andalus] [/font]
I have had Vonage for about 2 months now. About 3 weeks ago, people started saying they can't hear me when I call until they have said hello like 3 times. I've had people hang up on me because they think no one is there. I did the little test thingies Vonage asked me to do and said it was maybe just a slow computer. Is it possible that I need a different phone other than the 5.8 ghz I have? I almost hate to call anyone. Any ideas, i'd be forever grateful! Eek
View user's profile Send private message
ntravisano
New Forum Member
New Forum Member


Joined: Aug 25, 2006
Posts: 9

PostPosted: Thu Aug 31, 2006 2:27 pm    Post subject: Reply with quote Back to top

Try changing the channel that the cordless phone is on also. 5.4GHZ does not always transmit at that transmission it drops to 2.4GHZ alot of the times.
View user's profile Send private message
stardust
Vonage Forum Senior
Vonage Forum Senior


Joined: May 30, 2006
Posts: 143

PostPosted: Thu Aug 31, 2006 2:51 pm    Post subject: Reply with quote Back to top

change ur bw to normal or 30kbps

u need to call tech support to change ur nom,max and min delay on their end

reboot router/if issue is not resolved, have them swtch ur phone nuymber to the other phone port
View user's profile Send private message
jduffy
Full Forum Member
Full Forum Member


Joined: Aug 05, 2006
Posts: 55

PostPosted: Thu Aug 31, 2006 6:54 pm    Post subject: Reply with quote Back to top

ntravisano wrote:
Try changing the channel that the cordless phone is on also. 5.4GHZ does not always transmit at that transmission it drops to 2.4GHZ alot of the times.


Having a considerable background in radio, how exactly does a 5.4Ghz wireless device suddenly "drop" to 2.4Ghz. If the transmitter is designed for 5.4Ghz, it simply cannot suddenly drop to a frequency so incredibly far from its design frequency.

This problem has been widely reported by other users including me. It has NOTHING to do with wireless phones. It happens when no wireless phones are in use in the house.
View user's profile Send private message
stace36
New Forum Member
New Forum Member


Joined: Aug 30, 2006
Posts: 3

PostPosted: Thu Aug 31, 2006 8:13 pm    Post subject: So....what to do about phone delay? Reply with quote Back to top

So if it is not the wireless phone, then what is it? Is it the bandwidth? And how do I change that? Is it just a vongae thing and I should go back to Verizon? Cry
View user's profile Send private message
ntravisano
New Forum Member
New Forum Member


Joined: Aug 25, 2006
Posts: 9

PostPosted: Fri Sep 01, 2006 8:18 am    Post subject: Reply with quote Back to top

5.4ghz phones are known to use a dual channel at 2.4ghz. they are still known to interfere with the 2.4 ghz devices.
View user's profile Send private message
jduffy
Full Forum Member
Full Forum Member


Joined: Aug 05, 2006
Posts: 55

PostPosted: Fri Sep 01, 2006 9:01 am    Post subject: Can't find anything to support that statement Reply with quote Back to top

ntravisano wrote:
5.4ghz phones are known to use a dual channel at 2.4ghz. they are still known to interfere with the 2.4 ghz devices.


First, the phones are operating at 5.8Ghz, and not 5.4Ghz. Second, I have placed a frequency counter next to several different manufacturer phones that I own, and which work on 5.8Ghz, and can never get them to transmit anywhere except 5.8Ghz. Second, IF the phones were designed to operate on two different bands, which I think they do not, the easiest way to do this would be a frequency that is half of the 5.8Ghz design frequency or 2.9Ghz (provided of course the FCC would allow this). Finally I have researched the FCC website and can find nothing on these devices that says they operate on two different bands. That would make for a more costly device and presents a lot of problems the engineers would have to deal with. In other words, it isn't being done.

A 5.8 Ghz phone is only working on its intended and published design frequency. I find nothing that says they are capable of going into the 2.4Ghz range. Unless you can present something credible to counter this, I have to say you are wrong and my frequency counter says you are wrong.

So everyone who has a 5.8Ghz phone, to keep it from interfering with their wireless access points/routers is safe.
View user's profile Send private message
stace36
New Forum Member
New Forum Member


Joined: Aug 30, 2006
Posts: 3

PostPosted: Fri Sep 01, 2006 11:08 am    Post subject: 3-5 Seconds to hear callers Reply with quote Back to top

So, no one has any advice on how to make my phone work properly with Vonage? I am assuming it isn't my phone at this point. Anyway I can get the caller to be able to hear me without having to say hello 3-5 times first?
View user's profile Send private message
sjenkins88
New Forum Member
New Forum Member


Joined: Sep 01, 2006
Posts: 1

PostPosted: Fri Sep 01, 2006 1:03 pm    Post subject: Re: 3-5 Seconds to hear callers Reply with quote Back to top

stace36 wrote:
So, no one has any advice on how to make my phone work properly with Vonage? I am assuming it isn't my phone at this point. Anyway I can get the caller to be able to hear me without having to say hello 3-5 times first?


I periodically have the same problem. Incoming callers can hear me, but I can't hear them. I can hang up, immediately redial them, and have a completely normal connection. So I'm looking for an answer to this same problem. Perhaps if you list your hardware someone can better address the problem for both of us?
I am using Vonage's supplied Motorola VT1005V Phone Adapter, along with a Linksys Cable Modem model BEFCMU10 (Comcast Cable ISP), and a D-Link Wireless Router model DI524 (802.11g/2.4GHz).
I have had this set-up for quite some time and am wondering if newer equipment might offer a 'cure' as well as boosting my internet connection speed's? Any one out there have any suggestions?
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New maeie4
New Today 4
Yesterday 10
Total 100671

Who Is On Site
Visitors 86
Members 1
Total 87


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.91
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 4.39 Seconds and 316 Pages In The Last 60 Seconds
The Vonage VoIP Forum