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tcv
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PostPosted: Thu Aug 31, 2006 10:42 am    Post subject: Reply with quote Back to top

EzCo wrote:


If printing worked, then so should everything else. How about pings? Did you make sure you disabled NAT on the Vonage router? Anyway, I just look on Watchguard's website and they give these instructions to configure static routes on their SOHO product (guessing that's what you have):

With your Web browser, go to the SOHO System Status page using the Trusted IP address of the SOHO.
For example, if using the default IP address, go to: http://192.168.111.1
From the navigation bar on the left side, select Network => Routes.
The Routes page appears.

Type = Network
Address = 192.168.15.0/24
Gateway = <WAN IP address of your Vonage router)


Firstly, no I didn't disable NAT. Honestly, I don't know what that does and I became quite nervous about doing it since I was able to print to the printers.

A little background, I am helping someone do this remotely. I'm using a remote-desktop product to make the changes and I became very concerned that if I turned this off and I lost connection I wouldn't be able to direct the user how to fix it.

Maybe you could explain to me a bit about what disabling NAT will do? I think I understand NAT in general, but I don't understand why the Vonage router doesn't need to use it.

Secondly, when I turned off the firewall, I could print to the printers in the different subnet, but NETBIOS definitely didn't work anymore. Maybe this was due to NAT, I don't know.

Lastly, as to the static route in the SOHO (which is the one I have): I set the Vonage router to a WAN IP of 192.168.1.251. I then went into the SOHO and tried both NETWORK and HOST and set it to 192.168.1.0/24 address and the gateway as 192.168.1.251. I received two errors when I did that. One mentioned I only had a limited number of hosts, the second said that the router must be able to contact the gateway.

I called Watchguard about it, but, unfortunately, the LiveSupport had expired.

At this point, the person doing the setup in person said it might simply be easier for him to remain connected to 192.168.1.x and just run a long cable to a free LAN port in the Watchguard for the Vonage unit. That way, there aren't any messy subnet issues.

I have to admit, though, that I'm pretty anxious to see it through.

Cheers,

Mike...
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EzCo
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Joined: Jul 21, 2005
Posts: 533
Location: Southeastern PA

PostPosted: Thu Aug 31, 2006 12:49 pm    Post subject: Reply with quote Back to top

tcv wrote:

Firstly, no I didn't disable NAT. Honestly, I don't know what that does and I became quite nervous about doing it since I was able to print to the printers.


NAT is network address translation. You only need that at your egress to the Internet, which is the Watchguard firewall.

tcv wrote:

A little background, I am helping someone do this remotely. I'm using a remote-desktop product to make the changes and I became very concerned that if I turned this off and I lost connection I wouldn't be able to direct the user how to fix it.


If you're connecting to the Vonage router via it's WAN IP address, you should not lose your connection if you disable NAT on that device.
tcv wrote:

Maybe you could explain to me a bit about what disabling NAT will do? I think I understand NAT in general, but I don't understand why the Vonage router doesn't need to use it.


See above.

tcv wrote:

Lastly, as to the static route in the SOHO (which is the one I have): I set the Vonage router to a WAN IP of 192.168.1.251. I then went into the SOHO and tried both NETWORK and HOST and set it to 192.168.1.0/24 address and the gateway as 192.168.1.251. I received two errors when I did that. One mentioned I only had a limited number of hosts, the second said that the router must be able to contact the gateway.


No, not 192.168.1.0/24, you want 192.168.15.0/24.

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tcv
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Joined: Aug 29, 2006
Posts: 7

PostPosted: Thu Aug 31, 2006 12:57 pm    Post subject: Reply with quote Back to top

EzCo wrote:

tcv wrote:

set it to 192.168.1.0/24


No, not 192.168.1.0/24, you want 192.168.15.0/24.


I wrote it wrong. I am pretty sure that's what I did, but it's not possible for me to find out now. Maybe when the guy gets back from Panama.
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