Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Lusinvar Posted:
По
76;ск&
#1072;жl
0;те
...

In The Forum:
Hard Wiring - Installation
Topic:
Кулин&
On Apr 28, 2017 at 03:29:00

Saimonicax Posted:
Side effects of
lyrica 150mg
http://lyrica.preg
abalinhelpyou.top
Communal
...

In The Forum:
Hard Wiring - Installation
Topic:
Side effects of lyrica 150mg cax152
On Apr 27, 2017 at 20:58:11

Kennetisa Posted:
...
In The Forum:
Hard Wiring - Installation
Topic:
Crown Je sais quoi sandstein mauersteine
On Apr 27, 2017 at 19:03:24

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
randym431
Full Forum Member
Full Forum Member


Joined: May 31, 2005
Posts: 67

PostPosted: Tue Aug 29, 2006 6:40 am    Post subject: Another Refer a friend question Reply with quote Back to top

I refered my sister via the email. She finally used it and signed up thru the email I sent thru refer a friend. So she signed up, got the equip and started service. I have received NOTHING and my refer a friend management does not show she signed up. Is this strange? Why didnt the process work?
View user's profile Send private message
houuser
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Sep 04, 2003
Posts: 435
Location: Houston, TX

PostPosted: Tue Aug 29, 2006 9:59 am    Post subject: Reply with quote Back to top

I may be on the incorrect path. Did she sign-up from your referral e-mail or from another method?
View user's profile Send private message Send e-mail
pdhenry
Vonage Forum Master
Vonage Forum Master


Joined: Mar 17, 2006
Posts: 241

PostPosted: Tue Aug 29, 2006 12:12 pm    Post subject: Reply with quote Back to top

Right, she would have to sign up using the link in the referral email. She would also have to have obtained the equipment directly from Vonage as part of signing up.

I had the same problem - I sent a friend a referral and he signed up on his own after getting the referral email. Didn't count as a referral for me.
View user's profile Send private message
randym431
Full Forum Member
Full Forum Member


Joined: May 31, 2005
Posts: 67

PostPosted: Tue Aug 29, 2006 3:21 pm    Post subject: Reply with quote Back to top

She got the refer email. Clicked the link. Signed up. Got the free 1st month and equip from Vonage. She even called me at work and said she got the email, "what do I do?"
I told her to click it, and sign up. Walked her thru the process. She never heard of Vonage till I told her and she got my refer email.

Now Vonage says she did not use it. Total krap!!!
This is it for me...
I'm quiting Vonage ( a long term customer) and she said she (still in her first 30 days) is quiting too because of this.
Sooooo... This is how Vonage works now?
I'm out of here!!!!
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Tue Aug 29, 2006 4:28 pm    Post subject: Reply with quote Back to top

Did she sign up for the unlimited $24.95 or the $14.95 plan? It makes a difference. There is no referral bonus if they sign up for the 500 minute plan. I had this happen to me as my friend wanted the 500 minute plan hence no referral bonus.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
randym431
Full Forum Member
Full Forum Member


Joined: May 31, 2005
Posts: 67

PostPosted: Tue Aug 29, 2006 4:34 pm    Post subject: Reply with quote Back to top

She got the unlimited $25 plan. Still has my refer email she used to sign up.
View user's profile Send private message
LDThornton
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 26, 2006
Posts: 17
Location: USA

PostPosted: Tue Aug 29, 2006 4:37 pm    Post subject: Reply with quote Back to top

Just call Vonage and tell them what happened. They will give you the credit with no hassle.
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Tue Aug 29, 2006 4:37 pm    Post subject: Reply with quote Back to top

Then my next question is how long has she had the service. My understanding is that she must be a user for 60 days or 90 days or something like that b/4 you get the bonus.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
randym431
Full Forum Member
Full Forum Member


Joined: May 31, 2005
Posts: 67

PostPosted: Tue Aug 29, 2006 5:03 pm    Post subject: Reply with quote Back to top

One month as of next week.
From what I read here, the credit was instant with others.
And Vonage policy says if "they dont keep it for 90 days, subject to a charge back for early ending of service".
When I read from others it was an instant credit, I knew something was up when I did not get a credit way back.

Now they just say she did not use the email to sign up. Total BS...

She still has it saved, and it did indeed say "you have been referred by Randy", and she clicked on the $29 plan and followed thru in ordering. I even walked her thru it on the phone that night.
I am not going to stay with a place that does business like this.
I am already looking at the service my local cable co. offers and just ditch Vonage if this is not fixed in the next few hours.
She is calling their CS herself on this right now.
BE-WARE!!!! Vonage customers!
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue Aug 29, 2006 7:48 pm    Post subject: Reply with quote Back to top

Drop an Email to customer support using the forum contact page (menu top left, Vonage Information/contact support). We're told that this gives higher than ordinary support from Vonage. Tell them what you've told us.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New adelasq1
New Today 3
Yesterday 7
Total 100361

Who Is On Site
Visitors 169
Members 0
Total 169


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.715
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.98 Seconds and 175 Pages In The Last 60 Seconds
The Vonage VoIP Forum