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plank
New Forum Member


Joined: Aug 27, 2006
Posts: 6
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Why will Vonage not let me buy a new D-Link VWR?
I have talked to both sales and tech support. You can only get one by signing up for new service. They tell me that I must buy one at Best Buy or Circuit City. So far, it is only available on Vonage's website. I am tired of my PAP2 and want the latest, greatest adapter. I am willing to give them full price, but Vonage refuses to sell me one! WHY, WHY, WHY? Am I calling the wrong people? |
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Steve48
Vonage Forum MVM


Joined: Aug 30, 2005
Posts: 4777
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Drop an Email to them using the forum Vonage contact page (top left menu, Vonage Information/contact support. We're told that gets special attention at Vonage. |
_________________ Steve Gray
Orlando, FL |
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plank
New Forum Member


Joined: Aug 27, 2006
Posts: 6
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That worked! It took a while but I have my new router. The support people were helpful and figured out a way to sell me one. The phone quality is great but the router firmware seems beta-like and unfinished. |
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Steve48
Vonage Forum MVM


Joined: Aug 30, 2005
Posts: 4777
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Thanks for the feedback.
Yes, there has been traffic in the forum lately indicating that the firmware on that router needs some work. |
_________________ Steve Gray
Orlando, FL |
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