Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Piggy2
New Forum Member
New Forum Member


Joined: Aug 02, 2005
Posts: 8

PostPosted: Fri Aug 25, 2006 5:57 pm    Post subject: What happened to my post about the service interruption? Reply with quote Back to top

About 6 hours ago I posted a message about the second major Vonage outage this week, one which I have been enduring since I discovered it 8.5 hours ago.

I spoke to customer service 30 minutes ago and they confirmed there's still a widespread outage and have no explanation as to why there's no service outage announcement posted anywhere on their web site.

I just returned to update the thread and the message has mysteriously vanished!

I thought this forum was "an independent support site." "This Site is exclusively owned & operated by 4Sight Media LLC & is no way endorsed, sponsored, provided, owned or otherwise controlled by Vonage"

Why has my post been deleted?
View user's profile Send private message
jackcree
New Forum Member
New Forum Member


Joined: May 19, 2006
Posts: 5

PostPosted: Fri Aug 25, 2006 6:07 pm    Post subject: August 25 2006 outage Reply with quote Back to top

Why is there absolutely no reference to this outage (which tech support also confirmed to me hours ago) anywhere on this site or anywhere on Vonage's site.

Where did the earlier post on this go? Why was it removed?

What are the full parameters of this problem and when is it going to be fixed? I've been without phone service for about 11 hours.
View user's profile Send private message
Piggy2
New Forum Member
New Forum Member


Joined: Aug 02, 2005
Posts: 8

PostPosted: Fri Aug 25, 2006 6:43 pm    Post subject: Reply with quote Back to top

Finally another voice in the forest!

My original post was quite long, and I'm really miffed that it was removed by the forum administrations.

At least now I know that others are experiencing problems.

I asked about a credit and was told they'd credit me if the outage was for 12 hours or more. But when I asked what time the outage occured, they couldn't tell me. So I'm sure we'll all have to call to receive credit. That is when our phone service works again. It's been 9+ confirmed hours for me.

At least voice mail and the feature to forward calls when service is down is working (this time).

The latest support rep mentioned the word "firmware" when I asked to confirm it really was an outage, not my equipment. I'm wondering if they updated my firmware and that's what has caused the problem. I have a Motorola VT1005V Voice Terminal. How about you?
View user's profile Send private message
dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Fri Aug 25, 2006 6:48 pm    Post subject: Reply with quote Back to top

Quote:
What happened to my post about the service interruption?
It did not adhere to the Forum Rules (title in all caps).

_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
View user's profile Send private message Visit poster's website
Piggy2
New Forum Member
New Forum Member


Joined: Aug 02, 2005
Posts: 8

PostPosted: Fri Aug 25, 2006 6:56 pm    Post subject: Reply with quote Back to top

dconnor wrote:
Quote:
What happened to my post about the service interruption?
It did not adhere to the Forum Rules (title in all caps).


Yes it may have been a rant.

But it was also the only mention of a major service outage - the second in the same week - and there was no mention of it anywhere else on this website that I could find. That alone makes it worthy of being seen by others, IMHO.

Vonage is obviously trying to keep it quiet - which is another reason it is worthy of being seen by others.

It was factual, it wasn't nasty, and I included suggestions on how Vonage could improve communications to their customer base - which I also sent to Vonage. And I encouraged others to do the same if they agree.

This is your forum and you set the rules, but I don't feel it was being very "independent" by deleting it, considering the above.
View user's profile Send private message
dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Fri Aug 25, 2006 7:42 pm    Post subject: Reply with quote Back to top

Piggy2 wrote:
dconnor wrote:
Quote:
What happened to my post about the service interruption?
It did not adhere to the Forum Rules (title in all caps).


Yes it may have been a rant.

But it was also the only mention of a major service outage - the second in the same week - and there was no mention of it anywhere else on this website that I could find. That alone makes it worthy of being seen by others, IMHO.

Vonage is obviously trying to keep it quiet - which is another reason it is worthy of being seen by others.

It was factual, it wasn't nasty, and I included suggestions on how Vonage could improve communications to their customer base - which I also sent to Vonage. And I encouraged others to do the same if they agree.

This is your forum and you set the rules, but I don't feel it was being very "independent" by deleting it, considering the above.


I restate: It did not adhere to the Forum Rules (title in all caps).

11) Please do not: POST IN CAPS or all in bold. Any topic title in ALL CAPS or in BOLD will be deleted.

_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
View user's profile Send private message Visit poster's website
IrishGoat
New Forum Member
New Forum Member


Joined: Aug 25, 2006
Posts: 4

PostPosted: Fri Aug 25, 2006 8:31 pm    Post subject: Reply with quote Back to top

Are you guys by any chance using the Motorola 1005? If so check to make sure that the IP address hasn't been changed to static. That was the cause of my problem anyways. Not sure how it got switched, but as soon as I set it back to dynamic, it was working again. May have something to do with the new firmware that was pushed to it today?
View user's profile Send private message
Surferbob
New Forum Member
New Forum Member


Joined: Aug 22, 2006
Posts: 6

PostPosted: Fri Aug 25, 2006 8:42 pm    Post subject: VT1005 today 08/25/2006 Reply with quote Back to top

All VT1005's were sent a firmware upgrade today that caused a NDT (no dial tone) problem. The IKB was updated an hour LATER after the firmware was sent to these devices.
View user's profile Send private message
Surferbob
New Forum Member
New Forum Member


Joined: Aug 22, 2006
Posts: 6

PostPosted: Fri Aug 25, 2006 8:43 pm    Post subject: VT1005 today 08/25/2006 Reply with quote Back to top

Login to the VT1005 in the admin page and do a reset. If I remember correctly it's 192.168.102.1/admin.html
View user's profile Send private message
jackcree
New Forum Member
New Forum Member


Joined: May 19, 2006
Posts: 5

PostPosted: Fri Aug 25, 2006 11:51 pm    Post subject: VT1005 Reply with quote Back to top

I am also using a VT1005.

How do I go about logging into it? I've never had occasion to do that before.

How do I determine its IP address? I found the manual and it says, as the earlier post did, that it s/b 192.168.102.1, but I get no response from that address and I can't ping it

Thanks
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New almadg3
New Today 3
Yesterday 9
Total 99047

Who Is On Site
Visitors 127
Members 0
Total 127


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.74 Seconds and 591 Pages In The Last 60 Seconds
The Vonage VoIP Forum