Location: Detroit, MI ISP name and type: Comcast Cable Download speed : 9131 kbps or 1141.4 KB/sec. Upload speed : 350 kbps or 43.8 KB/sec. Cable Modem: Motorolla SB5100 Adapter: RT31P2 Setup of Network: Modem => Linksys BEFXXXX Router =>Vonage Adapter
Problem: Phone will have a dial tone, but all placed calls result in a busy signal. Further, incoming calls go straight to voicemail. I must reset the phone adaptor and Linksys router on a daily basis in order to restore funcionality (it works fine after I do this). My guess is that it has something to do with my router and the DHCP server. I have 3 computers that connect to the router, all with static IPs. The phone adaptor is automatically assigned an IP via DHCP. I don't know how to assign a static IP to the phone adaptor and I'm not sure if it would even help. Any input would be appreciated.
Static IP might be worth a try. Configure a computer to get its IP dynamically. Plug it into the LAN side of the RT31P2 and go to the adapter configuration page at http://192.168.15.1 . Go to the setup tab and you can set a static IP there.
go there also after making a static IP and make sure all the ports needed for Voip are forwarding to that static IP. Another thing to look into is if you are going to piggyback two routers turn off the firewall on the Vonage device since you are using a bef series also.
Static IP might be worth a try. Configure a computer to get its IP dynamically. Plug it into the LAN side of the RT31P2 and go to the adapter configuration page at http://192.168.15.1 . Go to the setup tab and you can set a static IP there.
I cannot connect to my Vonage (Linksys PAP2) Telephone adapter. However, the book that came with it shows how to do all the settings using a telephone connected to the PAP2. I set the static IP, disabled DHCP, etc. all from the phone. Look at your instruction book if you have a PAP2 for how to do this.
Just to update this thread, I have tried all suggestions without success. My phone adaptor now has a static IP and I can access its web configuration page and my wireless router's configuration page from my main computer. All settings appear to be fine even when the phone stops dialing out as described in the first post. Note that when the phone stops working, my router is still functioning perfectly fine (all computers have good connection).
I have contacted Vonage, and they are just about useless. Their latest suggestion is to stop using the wireless router, i.e. connect the phone adaptor directly to the cable modem. This is unacceptable IMO since it will screw up my entire network and I won't have wireless connectivity. I fail to see how this could possibly be the fault of the router if everything is working great except the phone connection (which stops working ~24 hrs after a reboot every time).
Why not give it a try for just a day or two? It might be worth it just to see if that fixes the problem.
Yeah, I think that's my only option at this point. My wife is going to be angry when she doesn't have internet for that day or two, though. Boy am I going to hear it.
I have contacted tech support for the past 5 days, but they have been unable to solve my problems:
1) When calling out, the conversation will be okay for 30-40seconds, then the voice on the other end will cut in and out. 2) There is loud background noise
3) The call will drop in the middle of a conversation
Is there a reason why this happens? It has been going on for 2 weeks now. (we've had Voip through Vonage since Feb. 2005 and it's been fine)
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New Raniinody New Today 0 Yesterday 3 Total 64297 Who Is On Site Visitors 93 Members 0 Total 93
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal as a means to offset
our cost. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage FREE Month sign up offer Deal Coupon.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.70 Seconds and 288 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 0
Yesterday 3
Total 64297
Who Is On Site
Visitors 93
Members 0
Total 93
0.00