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ineedhelp
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Joined: Aug 22, 2006
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PostPosted: Wed Aug 23, 2006 7:28 am    Post subject: router vs. switch Reply with quote Back to top

Lightning fried my Linksys RT31P2 router. I bought a Linksys PAP2 phone adapter off ebay and realized once I got it I needed some type of router to operate my phone and computer. Trying to save a few dollars I bought a Linksys 5 port workgroup switch. In conversations with customer care for the the phone adapter they said they were not sure if a switch would work but knew a router would. If you are using a workgroup switch instead of a router please share with me your knowledge. Also if this won't work share that as well. I work from home and desperately need to get the phone up and running again. Thanks!
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NateHoy
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Location: New England

PostPosted: Wed Aug 23, 2006 8:26 am    Post subject: Reply with quote Back to top

You are almost certainly going to need a router.

Most Internet Service Providers will only provide you with one IP address (in other words, one network device at a time may access the Internet).

A switch is a simple device that allows multiple network devices to talk to each other. So if you hook up a switch, all of your network devices will start clamoring your modem for a connection to the Internet, and the modem will accept the first request it finds and refuse all other devices.

A router is a somewhat more complex device that "fools" the modem into thinking that there is only one network device talking to it, and it "splits" the connection to as many devices as you need.

If you need a router, I recommend the Linksys WRT54GL, which I think is on special at Amazon.com for about $50 or so (after a $10 rebate). It's a solid router and has QoS, so it can help you manage the priority of your various devices. But there are also a lot of other good routers out there.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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Steve48
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PostPosted: Wed Aug 23, 2006 6:51 pm    Post subject: Reply with quote Back to top

Also, if you got the Ebay PAP2 used, be aware that it may not work because Vonage may refuse to activate it. Since you've already been talking with customer care, perhaps you don't have an issue, but a lot of people have been disappointed with Ebay adapters.

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ineedhelp
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PostPosted: Thu Aug 24, 2006 7:32 pm    Post subject: Reply with quote Back to top

Thanks for all the info. NateHoy, you were 100% correct. I did need a router. Your explaination was better than any I found on a Google search as well so WAY TO GO!! YOU ROCK!!

I thought I was going to get lucky when Vonage activated the old phone adapter. HOWEVER it was defective and even though I could get a dial tone there was really bad static making it hard to hear a conversation. The Ebay seller I bought the phone adapter from was a top rate seller and refunded my cost and my shipping with an apology.

I ended up buying a new one from Vonage. They gave me a fantatic deal and practically treated me as though I were a brand new customer. It wasn't free but a great deal. I even got next day shipping for the standard $9.99 cost PLUS a $10.00 credit on next months bill.

Gee, I must have been crossing my fingers or holding my mouth just right to get such a sweet deal. A combination Router/Phone adapter with both wired and wireless connections with shipping cost me less than $40.00.

Other than the savings, the best thing is that I learned what the direct U.S. phone number was so YIPPEE no more calls to India where I end up totally frustrated because I can't understand 90% of what they're saying. WAY COOL!!!

Thanks again for the feedback, it was very helpful and I sincerely appreciate you sharing your knowledge with me.
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Surferbob
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PostPosted: Fri Aug 25, 2006 9:03 pm    Post subject: Ebay and Vonage adapters Reply with quote Back to top

It's probably posted a million times in other forums, but do not buy these from Ebay. Vonage maintains all the MAC addresses of every device, and unless you are the original customer and can prove it, they will not re-activate it.
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ineedhelp
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PostPosted: Sat Aug 26, 2006 1:04 pm    Post subject: Reply with quote Back to top

Amazingly SurferBob Vonage did in fact reactivate the router. They said they would do it because the orginal purchaser closed his account releasing that MAC number. Go figure huh, I think I just happened to get someone on the phone in the U.S. who was sympathetic, went into the system and made it work. I realize the folks overseas have ZERO authority to make this happen so should I ever have trouble again I'll use the direct U.S. number and get the help I need without having to spend several hours over several days trying to get the issue resolved.

I was surprised after I read on this website that Vonage would not reactivate or transfer these devices. If I were using a wired phone the phone adapter would have worked flawlessly but for some reason static was a problem with a cordless. Since I work from home I need a clear line when making calls.

I've learned a lot from this so something good came out of it.
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mkmck
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Joined: Sep 02, 2006
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PostPosted: Sun Sep 03, 2006 4:10 am    Post subject: Reply with quote Back to top

ineedhelp wrote:
Amazingly SurferBob Vonage did in fact reactivate the router. They said they would do it because the orginal purchaser closed his account releasing that MAC number. Go figure huh, I think I just happened to get someone on the phone in the U.S. who was sympathetic, went into the system and made it work. I realize the folks overseas have ZERO authority to make this happen so should I ever have trouble again I'll use the direct U.S. number and get the help I need without having to spend several hours over several days trying to get the issue resolved.

I was surprised after I read on this website that Vonage would not reactivate or transfer these devices. If I were using a wired phone the phone adapter would have worked flawlessly but for some reason static was a problem with a cordless. Since I work from home I need a clear line when making calls.

I've learned a lot from this so something good came out of it.


What is that direct US number?? I am so tired of needing an interpreter every time I call support...I need an audio loop of "Could you please repeat that". Thanks!
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Steve48
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PostPosted: Sun Sep 03, 2006 2:19 pm    Post subject: Reply with quote Back to top

888 250 1799 .

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