Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
DigGyp66
New Forum Member
New Forum Member


Joined: Jun 15, 2006
Posts: 8
Location: Hartsville, SC

PostPosted: Thu Aug 17, 2006 7:32 pm    Post subject: High Ping with Motorola VT2442 Reply with quote Back to top

1. Your location
Charleston, SC

2. Your ISP name and type (cable, DSL, wireless etc)
Comcast Cable

3. Upload and download speeds
Standard HSI 6MB down/387kB up

4. Modem make and model
Terayon TJ715, a Comcast special!

5. Type of Vonage adapter used ie RT31P2 or PAP2
Motorola VT2442

6. Setup of Network
Modem---->Vonage Adapter-->PC

7. Issue you are experiencing ie dropped calls, choppy audio etc

High pings when my phone adapter is being used -- sometimes. When I take it out of the picture, my pings drop back to normal. However, even when the pings are absurd the sound quality does not suffer! In fact, the sound quality is the best I've had in the 8 months I've used Vonage.

Normally, my download speed is around 5800+ kb/s. With the adapter (the last few days) it drops to 2200 kb/s or below, according to dslreports.com's speed test. Interestingly enough, my upload speeds are not affected...still hovering around 360-380kb/s.

But the high pings are killing any attempts at online gaming...


I've power cycled my brains out, swapped cables and so on.

Anything I should try before I spend a few hours with tech support? Also, does the router really automatically download firmware updates like the Vonage tech support page says?


Last edited by DigGyp66 on Thu Aug 17, 2006 8:47 pm; edited 1 time in total
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Aug 17, 2006 8:12 pm    Post subject: Reply with quote Back to top

Please run the forum Voip test (top right of your screen) with and without the VT2442 in the setup and report the detailed results here.

Yes, you should get firmware updates automatically.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
DigGyp66
New Forum Member
New Forum Member


Joined: Jun 15, 2006
Posts: 8
Location: Hartsville, SC

PostPosted: Thu Aug 17, 2006 8:22 pm    Post subject: Reply with quote Back to top

Without adapter:
Quote:

Speed test statistics
---------------------
Download speed: 6346832 bps
Upload speed: 368664 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum download pause: 57 ms
Average download pause: 5 ms
Minimum round trip time to server: 42 ms
Average round trip time to server: 43 ms

Voip test statistics
--------------------
Jitter: you --> server: 3.9 ms
Jitter: server --> you: 9.5 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 4
Estimated MOS score: 4.0


With:

Quote:

Speed test statistics
---------------------
Download speed: 1868136 bps
Upload speed: 371632 bps
Quality of service: 71 %
Download test type: socket
Upload test type: socket
Maximum download pause: 135 ms
Average download pause: 18 ms
Minimum round trip time to server: 257 ms
Average round trip time to server: 1207 ms

Voip test statistics
--------------------
Jitter: you --> server: 4.0 ms
Jitter: server --> you: 10.0 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.1 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 4
Estimated MOS score: 4.0


The only changes in the adapter's console was to forward a port for my bittorrent software to work properly...but that was a few months ago, and I haven't had any problems until recently.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Aug 17, 2006 8:36 pm    Post subject: Reply with quote Back to top

That slowdown is drastic, as you said. Were you running bittorent during this testing?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
DigGyp66
New Forum Member
New Forum Member


Joined: Jun 15, 2006
Posts: 8
Location: Hartsville, SC

PostPosted: Thu Aug 17, 2006 8:38 pm    Post subject: Reply with quote Back to top

Steve48 wrote:
That slowdown is drastic, as you said. Were you running bittorent during this testing?


Absolutely not. Nothing using bandwidth (other than FIrefox) was running during these tests.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Aug 17, 2006 9:44 pm    Post subject: Reply with quote Back to top

I think the VT2442 is having issues. Since you've gone the power cycling route, I'm afraid you're in for a session with tech support, assuming it's a Vonage supplied unit and you can't just run out and replace it.

Assuming that gaming and bittorent remain in your future, you might want to consider a really good router to go in front of the Vonage unit, with the Vonage unit used as a phone adapter only.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
DigGyp66
New Forum Member
New Forum Member


Joined: Jun 15, 2006
Posts: 8
Location: Hartsville, SC

PostPosted: Fri Aug 18, 2006 4:50 am    Post subject: Reply with quote Back to top

This is such a strange problem. I checked it again this morning -- early , after my PC had been off all night -- and got normal results with the adapter:

Quote:


Speed test statistics
---------------------
Download speed: 6343856 bps
Upload speed: 370792 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum download pause: 58 ms
Average download pause: 5 ms
Minimum round trip time to server: 35 ms
Average round trip time to server: 36 ms

Voip test statistics
--------------------
Jitter: you --> server: 4.2 ms
Jitter: server --> you: 8.9 ms
Packet loss: you --> server: 0.1 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 4
Estimated MOS score: 3.9


Yet when I get home tonight, the pings will be through the roof and download speed cut in half. Take the adapter out of the setup, and the pings/speed will be normal, so it isn't Comcast.

I'll monitor it and keep the thread updated, so hopefully someone in the future will have this thread as a reference.
View user's profile Send private message
DigGyp66
New Forum Member
New Forum Member


Joined: Jun 15, 2006
Posts: 8
Location: Hartsville, SC

PostPosted: Sun Aug 20, 2006 4:14 pm    Post subject: Reply with quote Back to top

I've monitored it over the weekend...and the strange behavior continues.

My pings increase while my download speed is halved as the day progresses. They start in the normal range early in the morning (40-50 ping to www.comcast.com/www.google.com and 6.34 MB/s down) and increase to 200-300 and 1.8-2.0 MB/s by the evening.

I take the router out, and the pings/speeds are great. If it is a bad router, why is it bad only at night? Is it a morning router? Very Happy
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun Aug 20, 2006 7:39 pm    Post subject: Reply with quote Back to top

Could it be a temperature thing? Do you leave the adapter on overnight? Does the room temperature go up as the day progresses?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
DigGyp66
New Forum Member
New Forum Member


Joined: Jun 15, 2006
Posts: 8
Location: Hartsville, SC

PostPosted: Sun Aug 20, 2006 8:09 pm    Post subject: Reply with quote Back to top

Steve48 wrote:
Could it be a temperature thing? Do you leave the adapter on overnight? Does the room temperature go up as the day progresses?


I've tried it both ways plugged in all day/night and tested it early in the morning, unplugged the adapter all day, plugged it back in the evening and still get the performance loss.

The adapter is in a well-ventilated area, too.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Dwightkaw
New Today 2
Yesterday 9
Total 98997

Who Is On Site
Visitors 82
Members 0
Total 82


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.75 Seconds and 433 Pages In The Last 60 Seconds
The Vonage VoIP Forum