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mikebrown Posted:
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Haniltery Posted:
For wipe call
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of the offline, in
gengral , it
usually apply to
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dconnor Posted:
What is the main
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account? And
which one is the
virtual number?
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Trafford Posted:
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diazou Posted:
Hello, It's
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? Thanks!
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Av8rix Posted:
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tplink Posted:
Im trying to add
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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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xnewuser
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Joined: Apr 30, 2006
Posts: 152
Location: Centennial, Colorado

PostPosted: Sun Aug 13, 2006 8:50 pm    Post subject: Can I transfer an existing number to a Virtual Number? Reply with quote Back to top

Can I transfer my existing telephone number to a Vonage Virtual Number and keep my primary Vonage telephone number?
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csrdolphin
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Joined: Aug 12, 2006
Posts: 9

PostPosted: Sun Aug 13, 2006 10:03 pm    Post subject: Reply with quote Back to top

are y saying u want to port your telephone number over to Vonage and make it a virtual number u can do that...u first have to port it over to Vonage as a voice line and then make the acct managment dept make it a virtual line for you
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xnewuser
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Joined: Apr 30, 2006
Posts: 152
Location: Centennial, Colorado

PostPosted: Tue Aug 15, 2006 7:09 am    Post subject: Reply with quote Back to top

I guess I couldn't explain myself very well to the customer service folks at Vonage. This is what they told me:

Quote:
We are very sorry to inform you that we cannot transfer your existing phone number to a virtual number. If you want you can add a new primary number and your current primary number can be changed as virtual number.

Their solution sounds simple enough, but I expect something would get confused and messed up.
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saskia
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Joined: Aug 07, 2006
Posts: 29

PostPosted: Wed Aug 16, 2006 11:46 am    Post subject: Re: Can I transfer an existing number to a Virtual Number? Reply with quote Back to top

xnewuser wrote:
Can I transfer my existing telephone number to a Vonage Virtual Number and keep my primary Vonage telephone number?


Hello, let me ask you some questions so I can understand the situation. You already have a Vonage Voice number, and another number from....your landline? And that's the number you'd like to use in your virtual Vonage line?
Sorry for asking so many questions, I'm new at Vonage and would like to learn from all of you. Very Happy
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sophia
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Joined: Aug 18, 2006
Posts: 27

PostPosted: Mon Aug 21, 2006 12:56 am    Post subject: Reply with quote Back to top

it is not possible to transfer an number to vanage and ask them to make it a virtula number...
but if you realy want that number to be your virtual number, you can Port it to voanag (LNP) as a regular line, after that, call technical support and ask them to set that number to a virtual number, but before you can do that you should have an existing account and an active line.


Very Happy
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