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jfitzpa503
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Joined: Jul 03, 2006
Posts: 69
Location: Portland, Oregon

PostPosted: Sat Aug 12, 2006 11:26 pm    Post subject: Accessing voicemail when remote Reply with quote Back to top

Hi Everyone,

So it appears after reading the Vonage website that I can dial a Vonage # when remote to check my voicemail. I know the number for my area. However, when I call the phone number, it asks me to enter my mailbox numer. I have tried to enter my Vonage phone number, but this does not seem to work. Any ideas?
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csrdolphin
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PostPosted: Sat Aug 12, 2006 11:35 pm    Post subject: Reply with quote Back to top

you know that you can call your Vonage number and enter your pin # to access your vm but the draw back to that is your line is going to ring so if someones home thats a pain....i would contact tech support if this issues continues it could be a sign error if your # is not coming up as your mail box #
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jfitzpa503
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Joined: Jul 03, 2006
Posts: 69
Location: Portland, Oregon

PostPosted: Sat Aug 12, 2006 11:56 pm    Post subject: Reply with quote Back to top

csrdolphin wrote:
you know that you can call your Vonage number and enter your pin # to access your vm but the draw back to that is your line is going to ring so if someones home thats a pain....i would contact tech support if this issues continues it could be a sign error if your # is not coming up as your mail box #


So I took your advice and called Vonage Customer Care. Thank God for 24X7 support. The problem was that I was entering only 10-digits for my phone number (xxx-xxx-xxxx) and not 11-digits (1-xxx-xxx-xxxx). After the guy told me this, I called from my cell phone and it works. They need to post this on the Vonage support pages.

Jake
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stardust
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Joined: May 30, 2006
Posts: 143

PostPosted: Sun Aug 13, 2006 10:16 am    Post subject: Reply with quote Back to top

they do - its posted

do a search on vonage.com website and go to search field -->access voicemail

it tells u to include "1" when dialing the mailbox number.it should be 11 digit number

just letting u know. peace. Twisted Evil
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