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strrlvr
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PostPosted: Sat Aug 12, 2006 1:32 pm    Post subject: Unseen NIU box, Photos Included Reply with quote Back to top

I have read instructions after instructions to setup my house for in-house wiring using my Voip connection. However, when I 'unplug' the jack at my NIU on the side of my house, I still get a dialtone on my phone jacks(landline is due to be cutoff shortly). Any solutions?

I've included a picture of my NIU, in case someone with expertise can tell me what to snip, cut, or unplug. Smile

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PostPosted: Sat Aug 12, 2006 6:52 pm    Post subject: Reply with quote Back to top

Well, that's kind of a kick in the tail, since you're doing it right. Apparently whoever wired the box did it wrong. My guess is that you should carefully remove the blue wire from the terminal that it's on and the blue-white wire from the terminal that it's on, and tape the bare ends. (Separately. Don't connect the wires together!) See if that kills the dial tone. You might also open a box inside the house and see if you don't have blue/blue-white wires coming into the boxes.

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PostPosted: Sat Aug 12, 2006 10:17 pm    Post subject: Reply with quote Back to top

Yes the box is installed wrong, but the problem is the green and white jumper wires connected from the left hand side of the box (telco side) jumpered to the right hand side of the box (house side).

We can't see exactly where those wires go, but remove them and I would bet money you will lose dial tone. I would remove them from the right side and leave the telco side as-is.

As a bonus question, how many different species of dangerous insects live in your NIU?

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Steve48
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PostPosted: Sat Aug 12, 2006 10:42 pm    Post subject: Reply with quote Back to top

scerruti wrote:
Yes the box is installed wrong, but the problem is the green and white jumper wires connected from the left hand side of the box (telco side) jumpered to the right hand side of the box (house side).

We can't see exactly where those wires go, but remove them and I would bet money you will lose dial tone. I would remove them from the right side and leave the telco side as-is.


I'd be a fool to bet against you- the more I look at that mess the less sure I am about anything. What's with the white and violet wires on the left side? And is the cat-5 coming from the telco or going into the house?

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PostPosted: Sun Aug 13, 2006 8:01 am    Post subject: Reply with quote Back to top

At the top the four horizontal screw terminals are the terminals for the test jack.

Below that, the black square is the lightning arrestor. The white and violet jumpers connect the lightning arrestor to the CAT5 from the telco. This is all the telco side of the box.

On the right side of the box are 8 terminals. Two each for each wire of the test cord. These are intended to be used to connect to the house wiring. No wires are connected to these terminals, that is the biggest clue that something is amiss.

So now we look for an alternative bridge. The only other thing connecting the telco and the house side of the box are the green and white jumper wires. These shouldn't be here. We can't see exactly how they are connected to the house wiring, but they must be spliced into the house wiring at the very bottom right corner of the box.

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strrlvr
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PostPosted: Sun Aug 13, 2006 10:04 am    Post subject: Reply with quote Back to top

So what is the solution? I feel more confused than when I first posted...
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PostPosted: Sun Aug 13, 2006 11:02 am    Post subject: Reply with quote Back to top

Follow the green/white wires to where they are spliced to the red and green wires at the bottom right of your picture.

Disconnect the green/white wires from the red and green wires.

Tape the ends.

Pull the wires out of the bottom right corner of the box and take another picture if you want confirmation. You current picture doesn't show that detail.

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