Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
PizzaBoy
New Forum Member
New Forum Member


Joined: Aug 11, 2006
Posts: 1

PostPosted: Fri Aug 11, 2006 4:58 pm    Post subject: I need you to tell me the good things about Vonage. Reply with quote Back to top

Now, this might look like a strange topic, but let me explain. This is for my friend who has dial-up internet and thus, is unable to view and post in these forums for some reason. He wants to get highspeed internet, but his grandad won't unless they get Vonage. And his grandad is the type of person that needs to hear from like 20 people that something is good before using it. His exact words "We're notting getting fast interent unless we can get Vonage. I wanna know if anyone else has it and how good it is", or something like that.

Unfortunately, there are not many Vonage around, so he has to resort to getting information and satifactory comments from people over the Internet, which is where you come in. Please, help my friend.
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Fri Aug 11, 2006 5:12 pm    Post subject: Reply with quote Back to top

Been a customer for a little over a year, and here's my take:

The Good:

- The phone line has been about as reliable as I have come to expect from landlines, assuming of course my Internet connection is working properly. There's been a very small amount of downtime and/or issues, but nothing major. Voice quality is excellent, provided your Internet connection is up to the task.
- Tons of nice features and extras.
- Unlimited long distance, including some international calling, at a low price.
- Portability (traveling? Take it with you).

The So-So:
- Their provided routers are limited. They are unable to prioritize voice over your regular internet traffic, so you may have reports of choppy/broken audio on the other end if you use the Internet while on the line. A good router can fix that, but you have to pay for that. I call this "so-so" because it may not affect you. My bother uses the WRTP54G and is quite happy with it, but I hated it. I also use my Internet connection for a lot more than he does.
- 911 is hit and miss. Here in the hinterlands of Maine, I get my call forwarded to a national center who then in turn calls my local 911 center - E911 isn't available around here. Not Vonage's fault exclusively, just part of the deal with all non-landline carriers.

The Ugly:
- Their customer service, in terms of both reaching a rep and actually getting help when you do.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
arcking
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Apr 29, 2005
Posts: 497

PostPosted: Fri Aug 11, 2006 7:59 pm    Post subject: Reply with quote Back to top

NateHoy wrote:
Been a customer for a little over a year, and here's my take:

The Good:

- The phone line has been about as reliable as I have come to expect from landlines, assuming of course my Internet connection is working properly. There's been a very small amount of downtime and/or issues, but nothing major. Voice quality is excellent, provided your Internet connection is up to the task.
- Tons of nice features and extras.
- Unlimited long distance, including some international calling, at a low price.
- Portability (traveling? Take it with you).

The So-So:
- Their provided routers are limited. They are unable to prioritize voice over your regular internet traffic, so you may have reports of choppy/broken audio on the other end if you use the Internet while on the line. A good router can fix that, but you have to pay for that. I call this "so-so" because it may not affect you. My bother uses the WRTP54G and is quite happy with it, but I d it. I also use my Internet connection for a lot more than he does.
- 911 is hit and miss. Here in the hinterlands of Maine, I get my call forwarded to a national center who then in turn calls my local 911 center - E911 isn't available around here. Not Vonage's fault exclusively, just part of the deal with all non-landline carriers.

The Ugly:
- Their customer service, in terms of both reaching a rep and actually getting help when you do.

I would agree with NateHoy. I don't have anything worthwhile to add, but if you need 20 people maybe I'll count as one of them. 2/20

_________________
Comcast Cable > Motorola Surfboard > WRT54GL (Tomato) > RT31P2
Vonage customer since March 2005
View user's profile Send private message
ChrisFix
Vonage Forum Master
Vonage Forum Master


Joined: Sep 06, 2005
Posts: 282
Location: North Carolina

PostPosted: Fri Aug 11, 2006 8:02 pm    Post subject: Reply with quote Back to top

If I were asked by your friend and Granddad, who are using dialup and think the reason to get broadband is to have Vonage, if that is a good idea, I would say no. Voip is not consistant enough today for it to be a seamless transition from POTS. Vonage Customer Service is perhaps the worst in the Voip business, so when they have problems, they will have even more problems getting them resolved.

I am all for Voip, and I couldn't imagine not having a broadband ISP, but I don't recommend this to folks who are not into tech. There are just too many variables. What I would recommend is getting broadband tomorrow, and start living in the 21st century, and after having experience and getting comfortable with broadband and a home LAN, to add Voip. Vonage can work very well, but you need a good broadband ISP (as you will for any Voip service). You won't know if Vonage or alternatives will work until you know how well your ISP works.
View user's profile Send private message
Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Fri Aug 11, 2006 9:02 pm    Post subject: Reply with quote Back to top

Not to say that I disagree with anything that "NateHoy" and "Arcking" stated, but I strongly agree with "ChrisFix". There are just to many variables with Voip for someone who is not tech savy...especially if there still using dial-up.

If your high-speed internet providers service is A1, then most likely your Voip service with Vonage should have a very high success rate. Keep in mind that when your internet service goes down, your phone service will also be interrupted...but that can be circumvented with the "network availability number" which basically means that, when someone dials your Vonage line it will automatically ring an alternate number that you provide so you don't miss any calls. I would strongly suggest to you that you have your friend talk to some of his neighbors that have high speed internet and ask them what their service is like. Then he would have some idea as to what to expect from the high speed internet provider. If all is good, then definitely move from dial-up to dsl or cable internet service. See how the service is for a month or so and then try Vonage.

My personal experience with Vonage has been excellent! The call quality cannot be discerned from a traditional land line and the features and cost savings (over $20.00 a month) are far superior to my old landline provider.
View user's profile Send private message
arcking
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Apr 29, 2005
Posts: 497

PostPosted: Fri Aug 11, 2006 9:16 pm    Post subject: Reply with quote Back to top

Darrell_G and ChrisFix do have a really good point. I used Vonage as a selling point on getting broadband for myself, but I knew most of what I was doing (err...maybe not, look at my first few posts...).

_________________
Comcast Cable > Motorola Surfboard > WRT54GL (Tomato) > RT31P2
Vonage customer since March 2005
View user's profile Send private message
A2T
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 15, 2006
Posts: 18

PostPosted: Sat Aug 12, 2006 9:34 am    Post subject: Reply with quote Back to top

Dont get Vonage. Minus 1 vote.

Unless you REEEEEAAALLLLLYYYYY want to f*ck with your telephone service constantly, stick with land line.

Mine has worked off and on for a year and now Im switching back to Comcast. Dont be fooled by the pretty girls in the ads, the service has absolutely NO customer service - all they will do is link you through to "Bob" in Bangalore, who will have you reboot your computer a few times. When that doesnt work, you will be "transferred" to advanced customer service. Im convinced "advanced customer service" does not exist, as Ive stayed on hold for over 30 minutes on more than a few occasions with no answer.

DONT GET Vonage. This service is a fucking joke. As much as I hate Comast, Vonage just doesnt work well enough for the average person.

Paul
Atlanta, GA
View user's profile Send private message
cargojack
Vonage Forum Senior
Vonage Forum Senior


Joined: Jun 30, 2005
Posts: 103
Location: Boca Raton, Florida

PostPosted: Sun Aug 13, 2006 3:58 am    Post subject: Good Things Reply with quote Back to top

You said that your friend has dial up?

The first move is to have your friend get cable. Because of where I live, I am forced to use Comcast. When Comcast works, this are wonderful. When Comcast is having problems, it takes multiple calls to find a customer service person who understands English properly, and those are customer service people in American call centers.

I use Vonage for my business. The Vonage adapter, PAP2, is in my home, and I have it set up to Simulring to my cell phone. I also have a fax line set up. I have been very happy with Vonage service. The thing you have to remember is things are layered. A problem with your ISP will cause a problem with your phone service. I also have my cell phone number as the forwarding number for when Internet is down, so I never miss calls to my Vonage number.

I am generally happy with Vonage via my PAP2. I do wish their pricing on the V-Phone and WiFi phone as a package with my business plan was better, though.

_________________
Cargo Jack

=========================================
Area Code: (561)
Phone Adapter: Linksys PAP2
ISP: Comcast
Router: Belkin F5D7231-4 (Wi-Fi 802.11g)
Modem: Motorola Surfmodem
View user's profile Send private message
OldSnipe
Vonage Forum Master
Vonage Forum Master


Joined: Mar 16, 2005
Posts: 249
Location: Bend, Oregon

PostPosted: Sun Aug 13, 2006 10:32 am    Post subject: Recommend Vonage? Reply with quote Back to top

I would not recommend Vonage to anyone that did not have basic computer knowledge. Then I would have to qualify the recommendation with "It depends how good your high speed connection is".

Personally, I have been using it for a year and a half with no problems at all. Well, an occasionally glitch that works itself out. My cable company is first rate with fiber optics right up to the house drop. That's most of the show as I see it. I simply plugged my Vonage adapter in a year and a half ago. It worked so I never messed with it. After a year I ported my landline over to Vonage. That's one other thing you need to check. Go to the Vonage web site and see if their local area code and phone area are available. Not just the area code but also the local exchange.
Best

_________________
Snipe
N 43.96674 / W. 121.35427
ISP: Bend Broadband cable connection
Modem: Motorola Surfboard SB5101
Tel. Cachinkus: Linksys v-portal
Who the heck is the Old Snipe? Http://oldsnipe.com knows
View user's profile Send private message Send e-mail Visit poster's website
jfitzpa503
Full Forum Member
Full Forum Member


Joined: Jul 03, 2006
Posts: 69
Location: Portland, Oregon

PostPosted: Sun Aug 13, 2006 2:39 pm    Post subject: Reply with quote Back to top

I am going to agree with everything others have said. I have had Vonage for two monts and I think it is excellent. I have had a good experience with customer care, porting my phone number over, and qualty of service. Comcast has not gone down for me, so I have yet to lose my Vonage service. *knock on wood* Smile If you still got dial-up, try Broadband for awhile to see if the Broadband part of things works out. In the two years I have had Comcast, it had only gone down for one evening.

Jake
View user's profile Send private message AIM Address
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Ravin
New Today 1
Yesterday 9
Total 99045

Who Is On Site
Visitors 101
Members 1
Total 102


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.99
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.75 Seconds and 425 Pages In The Last 60 Seconds
The Vonage VoIP Forum