I Keep Losing Dial Tone

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

I know that you won't be able to use your computer on the internet if you plug the D-link directly into the modem. The idea is to accept that for a few hours- overnight for example- and see if the D-link retains its dial tone that way. Establishing that may give you some insight about the source of the problem.

Posts: 14 · Vonage Forum Associate Joined: Aug 09, 2006 Posts: 14

My problem has been fixed. Very Happy

When my phone number transfer completed, I stopped having the dial tone issue. So I guess it had something to do with the temporary number.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

That's a new one. Weird. Thanks for the feedback.

Posts: 14 · Vonage Forum Associate Joined: Aug 09, 2006 Posts: 14

Actually it didn't fix it. Turned out my modem was outdated and needed to updated. That fixed my problem.

Posts: 8 · New Forum Member Joined: Mar 24, 2006 Posts: 8

I am now having the same problem. I replaced my modem a month ago and all was fine for a while, now there is no dial tone every morning...it comes back..but not with regularity. My wife is getting pretty mad about it. I'm not happy either.

Posts: 400 · Vonage Forum Evangelist Joined: May 05, 2005 Posts: 400

wp_randy wrote:

I am now having the same problem. I replaced my modem a month ago and all was fine for a while, now there is no dial tone every morning...it comes back..but not with regularity. My wife is getting pretty mad about it. I'm not happy either.

Your problem maybe related to your router's firewall. Disable it and see if that clears up your connection issues.

Posts: 1 · New Forum Member Joined: Oct 02, 2006 Posts: 1

When connecting these devices to the power, are u connecting to the wall or into a surge protector, ups? If u are using those, that could be the reason