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jdblack910
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Joined: Jul 25, 2005
Posts: 12

PostPosted: Fri Aug 25, 2006 4:59 pm    Post subject: audio delay with no simulring Reply with quote Back to top

I also have the audio delay discussed in other posts, but have never used simluring. Is the system wide fix related to simulring only?
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caragua
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Joined: Aug 27, 2006
Posts: 3

PostPosted: Sun Aug 27, 2006 10:15 am    Post subject: Reply with quote Back to top

I found this forum today, and I am having the delay problem on incoming calls andI have the simulring turned -off. My wife is going crazy since she's having people hanging up on her because of the delay.
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wfdavis
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Joined: Feb 06, 2006
Posts: 11

PostPosted: Sun Aug 27, 2006 10:35 am    Post subject: Reply with quote Back to top

Yes I've noticed that too lately. I have SimulRing turned off and experiencing delayed audio in both incoming and outgoing. I also see in it other post here. Looks like their "fix" may have made things worse. I'll try and find out what tech knows this week.

TK

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swbrains
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Joined: Mar 22, 2005
Posts: 10

PostPosted: Sun Aug 27, 2006 11:05 pm    Post subject: Reply with quote Back to top

I have the delayed pickup problem here, too. Always had SimulRing on and never had a problem until about a month or so ago. As of the evening on 8/27, I'm still experiencing the problem on incoming calls, so I must be on one of the last servers to get updated... Wink


Last edited by swbrains on Mon Aug 28, 2006 4:42 pm; edited 1 time in total
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skin06
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Joined: Aug 27, 2006
Posts: 120
Location: Cheshire, UK

PostPosted: Mon Aug 28, 2006 3:00 pm    Post subject: delay when answering calls Reply with quote Back to top

I use Vonage UK and have an RT31P2 adaptor, I also have a Linksys OGV200 which is a QOS device, designed to improve my Voip experience, I thought it was that was causing delay, but obviously not.
I will try removing the simulring too.
Is there an update for my RT31P2 yet??
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todbanner
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Joined: Aug 28, 2006
Posts: 2

PostPosted: Mon Aug 28, 2006 4:25 pm    Post subject: Reply with quote Back to top

oldguy wrote:
I have the delay problem on my Moto 2442.


Me 2. But I also have SimulRing turned on.

Possbible fix.... <phone rings> <pickup phone> count silently... 1....2....3....."Hello"

Works great for me Lol
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DougUSB
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Joined: Jul 26, 2006
Posts: 22

PostPosted: Mon Aug 28, 2006 9:08 pm    Post subject: Reply with quote Back to top

I'm having the same problem with my V-Phone. Turning SimulRing off doesn't help.
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jdblack910
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Joined: Jul 25, 2005
Posts: 12

PostPosted: Tue Aug 29, 2006 10:52 am    Post subject: fixed? Reply with quote Back to top

I finally called Vonage today and spent almost an hour with a level 1 tech who (it seems) fixed the audio delay. Although I tried to get him to give specifics, he was hard to understand and told me he adjusted bandwidth and quality. The sound is still crystal clear and the bandwidth adjustment on the web panel is unchanged from it's highest setting. I've since made several calls to the few people who have been most annoyed by this and both incoming and outgoing seem to have no delay. Note that the first time I called they tried to tell me it was a wiring problem inside my home. (Learned quickly not to tell them I'm plugged into a wall jack)
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jdblack910
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Joined: Jul 25, 2005
Posts: 12

PostPosted: Tue Aug 29, 2006 10:53 am    Post subject: addendum Reply with quote Back to top

I forgot to add that he also switched from L1 to L2 on the back of the ATA.
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netwalker9999
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Joined: Nov 14, 2004
Posts: 15

PostPosted: Thu Aug 31, 2006 10:17 am    Post subject: SimulRing Delay Still Exists Reply with quote Back to top

As of Aug 30, the SimulRing delay still exists. Sent a email and got back a very poor English response that they are still working on it.
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