Poll: Was your number ported in a reasonable amount of time?

Posts: 25 · Posted: Sat Sep 09, 2006 4:14 pm Post subject:

Well anyway it worked and I am done with them.

Posts: 2 · New Forum Member Joined: Oct 26, 2006 Posts: 2

Had some initial problems with the LNP link on the website that Prod Support sorted out - entered LNP data online and had one small hiccup - redid the next day (Oct 31) and completed on Nov 10.

No bad experiences - no Indian accents, no rude operators, no need to get supervisor on line, everything done as promised.

Posts: 2 · New Forum Member Joined: Oct 26, 2006 Posts: 2

Had some initial problems with the LNP link on the website that Prod Support sorted out - entered LNP data online and had one small hiccup - redid the next day (Oct 31) and completed on Nov 10.

No bad experiences - no Indian accents, no rude operators, no need to get supervisor on line, everything done as promised.

Location - Pittsburgh PA
Cable service provider - Comcast Digital Phone

Posts: 5 · New Forum Member Joined: Oct 17, 2006 Posts: 5

Two months and just promises. "You'll have an email in 24-48 hours". "We've escalated to higher management". At least twice each. Nothing happened. I canceled Vonage even though it cost me. They have no credibility in my view. Evil or Very Mad

Posts: 1 · New Forum Member Joined: Dec 13, 2006 Posts: 1

My number xfer went thru very quickly, 4 days. Just today it transferred. This afternoon it transferred back! Now not quite sure where it is as some calls are going to Vonage VM and some are ringing. I am currently hooked back up to telco. Question

Posts: 2 · New Forum Member Joined: Dec 16, 2006 Posts: 2

The transfer was as easy as 1,2,3..
it took them only 3 days ..and my number was ported successfully,,,
Way you go VONAGE...first impression ..first satisfaction ..waiting for more Smile

Posts: 30 · Vonage Forum Junior Joined: Dec 18, 2006 Posts: 30

My number was ported fairly quickly with no issues. LOA was Dec. 21st and it was completed on Dec. 28th.

Posts: 2 · Posted: Fri Jan 05, 2007 4:48 pm Post subject: 6 days including holiday.

Set up the adapter late Saturday, January 30th. Service was working fine immediately.
Current Status: Transfer Completed Temp Virtual Number : 1718XXXXXXX Transfer Date: January 5, 2007

Updated Date: Number Transfer Progress History: Required Action
December 30, 2006 Awaiting Letter of Authorization
December 30, 2006 Letter of Authorization (LOA) Received
December 30, 2006 Letter of Authorization (LOA) Accepted
December 30, 2006 Transfer Sent to Carrier
January 1, 2007 Carrier Approved Transfer
January 5, 2007 Completed LNP Transfer

I think it made a huge difference that my number was owned by the company I left, Verizon. I remember porting my landline from AT&T to IDT not so long ago and it took forever. The departing company makes a huge difference.