Posted:
Fri Jul 02, 2004 2:47 pm Post subject: Proper Port forwarding for Cisco ATA186 and Motorola VT1005V
I recently upgraded my broadband router to a SMC 7008ABR and started experiencing problems with my Vonage service. I actually have two Vonage units: (1) Cisco ATA186 and (2) Motorola VT1005V. After I switched to my new SMC router it seems that I could always get one but not both of my units working. I called Vonage Technical Support and was lucky to get someone who actually knew about this problem and knew what to do to fix the problem.
The fix is as follows:
He updated the system at the Vonage end to force my Cisco ATA186 unit to always use UDP Port 5061. He also updated the Vonage system to force my Motorola VT 1005V to always use UDP Port 5062. He then had me determine my internal IP addresses of each of these units and forward the above UDP Ports to the appropriate unit. Ever since it has all worked fine.
In summary:
CISCO ATA186 UDP Port 5061 Forwards to 192.168.2.101 MOTOROLA VT1005V UDP Port 5062 Forward to 192.168.2.123
You will need to adjust the IP Addresses as appropriate for your setup after you ask Vonage Tech Support to force each unit to use a known UDP port (rather than try to have each unit use some random port with a large range Vonage expect to have available)
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New Raniinody New Today 0 Yesterday 3 Total 64297 Who Is On Site Visitors 92 Members 0 Total 92
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal as a means to offset
our cost. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage FREE Month sign up offer Deal Coupon.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.36 Seconds and 286 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 0
Yesterday 3
Total 64297
Who Is On Site
Visitors 92
Members 0
Total 92
0.00