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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
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On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

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tplink Posted:
Im trying to add
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DWSupport Posted:
After recent
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peterlee Posted:
Had a call from a
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Ontario to my home
in
Scarborough, Onta
rio
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TELLDOUG Posted:
I am looking for a
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HildBeft Posted:
You can recollect
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On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
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On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
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guides,
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Basildane
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Joined: Nov 08, 2005
Posts: 38
Location: Maryland, USA

PostPosted: Fri Jul 28, 2006 8:36 am    Post subject: CallerID data corrupt, or missing Reply with quote Back to top

I wrote my own caller id client/server application. It pops up the incoming caller id data on every desktop in the house. Cool. Problem is, in the last 2 weeks it started displaying garbage on some calls.

Come to find out, Vonage is SENDING ME GARBAGE on about 1/4 of the calls. CallerID data has junk in it, non ascii characters, and on some days, there is NO caller ID packets at all. Just rings.

What gives?
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scerruti
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Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Fri Jul 28, 2006 3:46 pm    Post subject: Reply with quote Back to top

Can you provide a little more detail about how you are capturing the caller id data?

There are essentially two methods. The first eavesdrops on the network traffic entering the adapter and captures the call information. This requires that the adapter be connected via a hub that would allow traffic to be monitored.

The second and more likely method of capturing caller id data would be to use a computer modem to capture it from the analog line coming from your Vonage adapter. In this case problems with the caller id data can range from adapter problems to interference on the line to a bad modem.

If this is the case please post some information about your phone setup. For example, are you using your existing house wiring? Do you have any caller id capable phones?

There are some tests you should perform. If caller Id data is routinely bad then you should attempt some test calls with the adapter connected directly to the modem (no splitters, no other phones).

Do your caller id capable phones work correctly?

Does your computer modem work with caller id signals from another source (this one can be harder to test)?

You mentioned that it worked up until 2 weeks ago, has anything changed?

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Stephen P. Cerruti (ISP: TWC)
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alih1l
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 24, 2006
Posts: 20

PostPosted: Fri Jul 28, 2006 5:21 pm    Post subject: Reply with quote Back to top

My best friend's caller id hasn't worked in a month or more. I keep telling her to call support or come in here because only she can provide the whole problem but she always says something like 'Im just not technical, you do it' LOL

And that's her callerid on her phone.
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Basildane
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Joined: Nov 08, 2005
Posts: 38
Location: Maryland, USA

PostPosted: Fri Jul 28, 2006 6:19 pm    Post subject: Reply with quote Back to top

I am using a modem to capture the data. The reason is, I am planning to publish this software, so I want it to be universal, not tied to Vonage customers.

As for phones, the line goes directly to the modem in the server, then on to a KXT series Panasonic phone switch, then out to 16 phones.

My software has been up now for months, so I have long since removed my "hardware" caller id display, so I can't answer that question.

But, looking at a log file of exactly what is coming in to the modem, every so often we have "bad days" where its all junk or corrupted. Most days it is perfect. I guess I'll hook up the little cube and monitor for a few weeks and compare the results. I just wonder if anyone else has noticed invalid callerid packets?

Anyway... I am really happy so far. My wife can click on the "bubble" and it will use click-2-call to return a previous call from the list, etc.etc.
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