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bellbuster
Vonage Forum Junior
Vonage Forum Junior


Joined: Feb 07, 2005
Posts: 35

PostPosted: Mon Jul 24, 2006 9:51 am    Post subject: Goodbye VOIP Reply with quote Back to top

Or maybe not.....but what's the point when everything is fine and the system decides to crash?

I installed a new router 6 days ago....vonage and everything fine.....and now NOTHING.

Modem connects by itself but the BEFSR41 router is getting in the way of my having a friggin telephone.

So......
first of all some basic questions because I want to understand this process.

(1) When you "obtain Ip address automatically" does this information change each time you do it?
I always get numbers that are completely different except for the DNS servers.


(2) What does "lease obtained" and "lease expires" mean?



I'm going to setup the router one more time from the CD but if it fails again, I'm going back to copper wire.......FOR GOOD.
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VonageTPA
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Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Mon Jul 24, 2006 10:17 am    Post subject: Reply with quote Back to top

Does the modem have a built-in router? If so, then having another router behind it (double-NATting) can cause a whole set of problems. First, I'm not real fond of the BEFSR routers, had problems with them doing strange things after awhile.

Obtain IP address automatically means that a DHCP server will assign the IP to the device. Depending on which device you're talking about, this can change or can be the same IP every time. If it's a 192.168.x.x number, it's being assigned by your equipment. If it's something else, it's being assigned by your ISP.

Lease Obtained is when your device contacted the DHCP server and got its IP. As the name implies, this is just a temporary assignment, and the Lease Expires time shows when the device must give up its IP. Usually about 1/2 way between these two times, the device will attempt to renew its lease and the cycle continues. Leases can be just about any value, but leases of 60 minutes-1 week are common, depending on the network.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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bellbuster
Vonage Forum Junior
Vonage Forum Junior


Joined: Feb 07, 2005
Posts: 35

PostPosted: Mon Jul 24, 2006 11:45 am    Post subject: Reply with quote Back to top

Can a lease "renegotiation" (or whatever)......be a disconnect problem?

I noticed last time it said 4 days (about how long it took before things crapped out).

This time it only shows a 24 hour period.

ANYWAY,,,,,,I reinstalled the router....put in the numbers given to me by comcast (wierd numbers)......the Linksys software then runs a modem test....it fails....and prompts me to "turn modem off, then on again".

After that all is well.

But that's a shame because I'm doing everything RIGHT.

I simply install my modem without the router......get the IP numbers automatically....no problem with internet access....then install the router PER instructions.

Everything is ok for now but why do I think this is going to happen again?
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bellbuster
Vonage Forum Junior
Vonage Forum Junior


Joined: Feb 07, 2005
Posts: 35

PostPosted: Fri Jul 28, 2006 10:35 am    Post subject: Reply with quote Back to top

HERE WE GO AGAIN !!!

This is ridiculous......fine for the past 4 days or so (after a complete reinstall of the router)......and now the PAP2 phone 1 LED just "dropped out".

Didn't touch a thing....the computer was idle...I just saw it.

So just to get back on the internet.....once again, modem straight to the computer......new numbers from Comcast.

What the hell is going on with Vonage technology to allow me to have to resort to frustrating posts to a forum? Can't they see what I'm writing?.....FIX THE *&#%$ PROBLEM Vonage !!

No phone again and I DIDN'T TOUCH A THING.
I repeat....I didn't touch a thing.

That sounds like a Vonage problem if you ask me.......not mine.

I have XP,P3 700mhz, 516mb, comcast cable, PAP2, new BFSR41 router and a comcast DPC2100 modem.

Connection is monitored by Norton anti virus and firewalled.
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Maestro
Full Forum Member
Full Forum Member


Joined: Jun 15, 2006
Posts: 72

PostPosted: Fri Jul 28, 2006 10:45 am    Post subject: Reply with quote Back to top

bellbuster wrote:
Can't they see what I'm writing?.....FIX THE *&#%$ PROBLEM Vonage !!

Uhhh, no.
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rgnok
Vonage Forum Master
Vonage Forum Master


Joined: Jun 12, 2006
Posts: 174

PostPosted: Fri Jul 28, 2006 11:24 am    Post subject: Reply with quote Back to top

bellbuster wrote:
HERE WE GO AGAIN !!!

and now the PAP2 phone 1 LED just "dropped out".

Again? This is the first thing you've mentioned that seems even REMOTELY Vonage related. I know you claim to be doing everything else right, but the fact is, everything else you describe has nothing to do with Vonage. It has to do with your router not playing well with your modem. Yes, that would PREVENT Vonage from working (assuming your Vonage PAP2 is behind your router), but it has nothing TO DO with Vonage and is certainly not a Vonage problem.

When you say the phone 1 dropped out, was that a temporary thing, or has it quit completely. If temporary -- it happens. If completely dead, Vonage can switch you to use phone 2. That would be a Vonage issue, but that is the only thing that appears to be a Vonage issue.


bellbuster wrote:

So just to get back on the internet.....once again, modem straight to the computer......new numbers from Comcast.

That describes a router problem, not a Vonage problem. And, from your earlier post, a problem that you've had before. You've described LOTS of problems between your modem and your router, but only 1 Vonage problem, not to mention that Vonage will never work if you can't keep your Internet connection working - before you scream profanities at Vonage, you need to resolve the Modem --> Router problems!

bellbuster wrote:
Can't they see what I'm writing?.....FIX THE *&#%$ PROBLEM Vonage !!

No . . . this is not Vonage's forum or Vonage's web site, it is a privately moderated forum built and run by an individual, not Vonage.
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rgnok
Vonage Forum Master
Vonage Forum Master


Joined: Jun 12, 2006
Posts: 174

PostPosted: Fri Jul 28, 2006 11:29 am    Post subject: Reply with quote Back to top

bellbuster wrote:
So just to get back on the internet.....once again, modem straight to the computer......new numbers from Comcast.

Are you doing MAC cloning on your router? This is often needed with cable internet connections. Try cloning the PC MAC address (from the PC you are able to connect the modem directly to and it works) into your router.
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bellbuster
Vonage Forum Junior
Vonage Forum Junior


Joined: Feb 07, 2005
Posts: 35

PostPosted: Fri Jul 28, 2006 11:59 am    Post subject: Reply with quote Back to top

Lets keep it REAL.

A -- The Linksys BEFSR41 is a recommnded (by Vonage) router to use with the PAP2 so I guess, that makes it a Vonage problem doesn't it?

B -- The installation eah time is followed BY THE LETTER as per Vonage and Linksys instructions....the system works for 4 or 5 days......then a permanent (not temporary) loss of Vonage service....
without my TOUCHING A THING

C -- "MAC CLONING" (which I will obviously be forced to look into), is not mentioned one single time in either the Vonage or Linksys setup instructions.

D -- Electronics hardware is my business. I manufacture several products and program microcontrollers in assembly language.....but my stuff WORKS.
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bellbuster
Vonage Forum Junior
Vonage Forum Junior


Joined: Feb 07, 2005
Posts: 35

PostPosted: Fri Jul 28, 2006 12:03 pm    Post subject: Reply with quote Back to top

by the way rgnok...thanks for that tip about mac cloning....i'lll check it out

i appreciate CONSTRUCTIVE responses
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rgnok
Vonage Forum Master
Vonage Forum Master


Joined: Jun 12, 2006
Posts: 174

PostPosted: Fri Jul 28, 2006 12:25 pm    Post subject: Reply with quote Back to top

Regardless of Vonage recommending the router, I still don't think that makes it a Vonage problem, but the bottom line is making it work.

As for MAC cloning, the BEFSR 41 user guide that I'm looking at right now covers it in Appendix F, so be sure check that when you have a chance. Essentially, there is a spot in the config of the Linksys router where you can put the MAC address from your PC and have the router APPEAR to be the PC. What sometimes happens, particularly with cable internet, is the provider ties the modem to one particular MAC address -- the one PC that you have originally connected.

This could also explain why it works for a time, then stops, as the modem may renew its connections from time to time and if you are in the middle when you connect the router, everything could work fine then, but quit the next time everything renews and the modem sees the router with a different MAC address.
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