WinFax Pro Question

Posts: 51 · Posted: Wed Jun 30, 2004 9:38 am Post subject: WinFax Pro Question

Does anyone who has had success have any advice for faxing over Vonage using WinFax Pro? (I know I am pushing my luck here...)

I can't get it to hold for more than one page max. At first I thought that it was the on-board soft-modem that was causing problems so I hooked up my old V.90 56k pci modem (way fast when I bought it Very Happy

) and I am still having the same problems. I even throttled the connection speed back to 4800 and most of the time it won't even negotiate a connection.

Is this a hopeless pursuit, or is there actually a way to successfully send faxes over Vonage using Winfax Pro? If you have had success can you tell me what settings/speeds you are using. Thanks.

Posts: 2 · New Forum Member Joined: Feb 06, 2005 Posts: 2

I used the following prefix to dialing and it worked for me.

,*99

Posts: 3 · New Forum Member Joined: Feb 06, 2005 Posts: 3

I have been using Vonage for about 2 weeks now and everything works great. I use Winfax Pro 10. I faxed a 3 page doc to a company back east and everything faxed just fine. What version of Winfax do you have?

Posts: 3 · New Forum Member Joined: Oct 20, 2005 Posts: 3

smiley48 wrote:

I have been using Vonage for about 2 weeks now and everything works great. I use Winfax Pro 10. I faxed a 3 page doc to a company back east and everything faxed just fine. What version of Winfax do you have?

Smiley,

I am considering switching to Vonage from Lingo but have some concerns. I noticed from your post that you are currently using Winfax Pro with Vonage for your fax solution. If I can ask you a couple questions:

1. How much do you fax p/month?
2. Is this cost effective?
3. Do you have to have the 49.99 business version of Vonage for a dedicated fax line?
4. Do you have to use Concord with this solution?
5. Do you pay a p/fax page fee?

I understand if you consider these questions none of my business but if you are open to sharing this information I of course would be very grateful.

D~

Posts: 1715 · Posted: Thu Oct 20, 2005 11:59 am Post subject:

Draegyn wrote:

1. How much do you fax p/month?
2. Is this cost effective?
3. Do you have to have the 49.99 business version of Vonage for a dedicated fax line?
4. Do you have to use Concord with this solution?
5. Do you pay a p/fax page fee?

I understand if you consider these questions none of my business but if you are open to sharing this information I of course would be very grateful.

D~

I'm not Smiley, but...
1) I fax ~50-100 pages/month
2) absolutely
3) Just the unlimited residential plan. I keep the auto-answer off b/c it's my voice line, but I don't get many incoming faxes and never get them without someone calling ahead to turn it on.
4) Concord?
5) Nope, just fax with Winfax or my fax machine, no probs with it.

Now, I will say... it seems that some Vonage adapters work better than others for data/fax. I'm using the Linksys RTP300 (which is what they currently give you if you're a new subscriber) and it works VERY well. The older Linksys adapters (PAP2/RT31P2/WRT54GP2) DON'T have good audio quality, and because of this, don't do data/fax well.

Posts: 3 · New Forum Member Joined: Oct 20, 2005 Posts: 3

Quote:

I'm not Smiley, but...
1) I fax ~50-100 pages/month
2) absolutely
3) Just the unlimited residential plan. I keep the auto-answer off b/c it's my voice line, but I don't get many incoming faxes and never get them without someone calling ahead to turn it on.
4) Concord?
5) Nope, just fax with Winfax or my fax machine, no probs with it.

Now, I will say... it seems that some Vonage adapters work better than others for data/fax. I'm using the Linksys RTP300 (which is what they currently give you if you're a new subscriber) and it works VERY well. The older Linksys adapters (PAP2/RT31P2/WRT54GP2) DON'T have good audio quality, and because of this, don't do data/fax well.

I assume a second fax line would require the 49.99 plan.
I also have a cable modem which is why I was curious about Concord.

If anyone has a similar setup with some ballparks on pain (setup & any required tweaks or quirks) and price I would be grateful.

~D

Posts: 1715 · Posted: Fri Oct 21, 2005 1:21 am Post subject:

If it's for business, the $49 plan will include the fax line. For residential accounts, it's $10/month (9.99) which will give you the second line, free incoming faxes, and 500 minutes for outgoing faxes.

Posts: 5 · New Forum Member Joined: Oct 21, 2005 Posts: 5

This was the only issue I had.

I was testing going from one voip line to the other - but using the ports on my second router that sat behind the 1st. After I reversed the routers, everything is rock solid.