Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

MichaelMub Posted:
PORN...
In The Forum:
Vonage
Topic:
The best pron
On Dec 04, 2016 at 10:22:56

Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
Author Message
impulse29
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 21, 2006
Posts: 12

PostPosted: Sun Jul 16, 2006 11:33 pm    Post subject: Before Signing Up, READ THIS! Reply with quote Back to top

As with most people, the switch to Vonage seems great; save money, and get tons of features. Having gone through pretty much everything, here are a few things that I found not quite to my liking;

1. Vonage was speedy with delivering the adapter, but I soon learned that with their temporary number, only one phone can be attached.

2. Since the existing phone line still works, only one phone can be used, and considering that it takes '10 days' for the letter of authority to pass, it is quite useless to use the temporary number.

3. Their '10 days' is not actually 10 days. I completed my letter of authority perfectly (with my existing telephone company bill in hand, and with a Vonage representative on the line), and it was rejected.

4. Vonage claims to send an email if the letter of authority is rejected, which never happened.

5. After calling Vonage about 25 days after signing up and submitting the LoA, I found out that it had been rejected, and that it was resubmitted with changed information. The document whos contents I had to sign was changed by Vonage

6. I 'received' an additional month service (I even repeated "so this means I got TWO (2) months free?"). Yet I was billed again.

7. Upon calling to question why I had been billed, I was told that the representative I talked to made no credit, no call logs, nothing.

8. Since I was still within my 30 days (last day, 10 minutes from the next day), I requested to have my account cancelled. Although their support work late on Sundays, the cancellation department only works M-F.

I managed to get a nice, understanding representative, and wrote that I wanted to cancel within the 30 days, but they were not open. As well, he said that he would find out what happened with the no credit, no call log problem. I will find out whether my account is cancelled tomorrow.
View user's profile Send private message
arcking
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Apr 29, 2005
Posts: 497

PostPosted: Mon Jul 17, 2006 7:17 am    Post subject: Re: Before Signing Up, READ THIS! Reply with quote Back to top

impulse29 wrote:
1. Vonage was speedy with delivering the adapter, but I soon learned that with their temporary number, only one phone can be attached.

You can use more than one phone, even with the temporary number.

_________________
Comcast Cable > Motorola Surfboard > WRT54GL (Tomato) > RT31P2
Vonage customer since March 2005
View user's profile Send private message
impulse29
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 21, 2006
Posts: 12

PostPosted: Mon Jul 17, 2006 8:06 am    Post subject: Re: Before Signing Up, READ THIS! Reply with quote Back to top

arcking wrote:
impulse29 wrote:
1. Vonage was speedy with delivering the adapter, but I soon learned that with their temporary number, only one phone can be attached.

You can use more than one phone, even with the temporary number.


I could not receive incoming calls from my cell phone, and everyone I spoke to at Vonage told me that damage could result if more than one phone was connected using the temporary number. I changed it, and then it worked.
View user's profile Send private message
arcking
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Apr 29, 2005
Posts: 497

PostPosted: Mon Jul 17, 2006 8:15 am    Post subject: Re: Before Signing Up, READ THIS! Reply with quote Back to top

impulse29 wrote:
I could not receive incoming calls from my cell phone, and everyone I spoke to at Vonage told me that damage could result if more than one phone was connected using the temporary number. I changed it, and then it worked.

Damage would occur if you tried to use both your POTS and Vonage on the same line in the house, but the number of phones shouldn't matter.

_________________
Comcast Cable > Motorola Surfboard > WRT54GL (Tomato) > RT31P2
Vonage customer since March 2005
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New tplink
New Today 3
Yesterday 8
Total 99012

Who Is On Site
Visitors 106
Members 0
Total 106


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.83
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.75 Seconds and 581 Pages In The Last 60 Seconds
The Vonage VoIP Forum